Lomi Roll-On Waxing Kits Recall

Published by Reclia Safety Desk | July 04, 2026

Recall Information Record
Database Entry ID: 10834
Date of Record: 2026-06-30

1. Recall Summary
This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips. The recall was expanded by Southern Telecom Inc., of New York, on June 25, 2026. The original recall was issued on June 13, 2024. The recall notice states that the roll-on warmers’ power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards. Southern Telecom has received two additional reports of the warmer power cord overheating. No injuries have been reported.

2. Affected Products
The recalled products are Lomi Roll-On Waxing Kits, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits include a handheld wax warmer, a wax cartridge, wax strips, a power cord, and a user’s manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer. The number of units affected is about 14,700. This recall is an expansion of a previous recall of the waxing kits on June 13, 2024. The products were manufactured in China. The kits were sold at Ross, DD’s, Variety Wholesalers, and Burlington stores nationwide from February 2025 through December 2025 for about $13.

3. Hazard Information
The hazard identified in the recall notice is that the roll-on warmers’ power cord can overheat and short circuit. This poses a risk of serious injury or death from fire, burn, and electrical shock hazards. Southern Telecom has received two additional reports of the warmer power cord overheating. No injuries have been reported.

4. Consumer Action Required
Consumers should stop using the recalled waxing kits immediately. Consumers should contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer’s electrical cord, cutting it in half, and uploading a photo of the destroyed product, showing the cut electrical cord, to the designated website. Consumers should then dispose of the destroyed product.

5. Official Remedy
The official remedy is a full refund. Consumers must destroy the product as instructed and provide proof of destruction to receive the refund.

6. Contact Information
Consumers can contact Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday. Consumers can also email at support@customersupport123.com. Additional information is available online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com by clicking on “Recall: LOMB2004PK Roll-On Waxing Kit” at the top of the page. To upload a photo of the destroyed product, consumers should visit https://support.customersupport123.com/hc/en-us/requests/new.

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