Power adaptor Recall – EU Safety Gate

Published by Reclia Safety Desk | July 03, 2026

Reclia – Recall Information Database Record

1. Recall Summary
A recall has been issued for a power adaptor sold under the brand XD connects BV. The recall was notified by Finland and is recorded under case number SR/01839/26. The product is classified as an electrical appliance and equipment. The recall action was initiated by the distributor and involves the removal of the product from end users. The date of entry into force for the measures is 11 June 2026.

2. Affected Products
The affected product is a power adaptor with a USB charger. The brand is XD connects BV. The specific type or model numbers are P821.02 and P821.0203. The barcode for the product is 8714612177235. The country of origin is the People’s Republic of China. The product is intended for consumer use. The batch number and production dates are not specified in the recall notice.

3. Hazard Information
The product poses a risk of electric shock. The danger is that the pins of the product which are not in use are under dangerous voltage when the adaptor is connected to the mains power source. Consequently, there is a risk of the user receiving an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1. The risk level is classified as “Serious risk” by the notifying authority.

4. Consumer Action Required
Consumers are advised that the product has been recalled from end users. The specific instructions for consumers are not detailed in the recall notice beyond the fact that the distributor has taken the measure of recalling the product from end users. Consumers should check if their product matches the brand, model numbers (P821.02 or P821.0203), and barcode (8714612177235) listed in this record. If a consumer possesses an affected product, they should stop using it immediately and follow the official remedy provided by the distributor.

5. Official Remedy
The official remedy is a recall of the product from end users. The type of economic operator taking the notified measure is the distributor. The category of measure is a recall of the product from end users. The specific remedy details, such as whether a refund, replacement, or repair is offered, are not specified in the recall notice. Consumers should contact the distributor or the point of purchase for further instructions on how to return the product and receive the remedy.

6. Contact Information
The notifying country is Finland. The product was sold under the brand XD connects BV. No specific contact phone number, email address, or website for the distributor or manufacturer is provided in the recall notice. Consumers may refer to the EU Safety Gate alert for this case (reference number SR/01839/26) for any updates or additional contact details. The official EU Safety Gate alert can be accessed via the reference link provided in the source data. No company recall code is specified in the recall notice.

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