Electric bicycle Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 29, 2026

📌 EU Safety Gate Recall Notice

Product: Electric bicycle

Brand: Btwin

Country: Austria

Hazards: Chemical Risk, Electric Shock Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01990/26 |
View original notice →

Recall Summary

Product Electric bicycle
Brand Btwin
Country Austria
Case Number SR/01990/26
Hazard Chemical Risk, Electric Shock Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

Recall Information Record

Recall Summary

The notifying country Austria has issued a safety recall for a specific model of electric bicycle due to a software error that may cause the pedals to reverse direction while the rider is using the bicycle. The product does not comply with the requirements of the Machinery Directive. The case number is SR/01990/26. The recall was initiated by the importer, who has taken two categories of measures: warning consumers of the risks, and recalling the product from end users. Both measures entered into force on 11 December 2025.

Affected Products

– Brand: Btwin
– Product name: E-Bike City-Bike 28 Zoll LD 920E Automatic Owuru LF -S/M/L
– Type / model number: 8664452
– Category: Hobby/sports equipment
– Country of origin: France
– Notifying country: Austria
– Batch number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Production dates: Not specified in the recall notice.
– Company recall code: Not specified in the recall notice.

The recall applies to all units of the identified model. No specific serial numbers or production date ranges are provided in the source data.

Hazard Information

The risk type is classified as Injuries. According to the recall notice, the danger arises from a software error that may cause the pedals to reverse direction while the user is riding the bicycle. This unexpected movement can lead to injuries. The product is also stated to be non-compliant with the Machinery Directive. No other hazards (chemical, electric shock, or other) are mentioned in the source data.

Consumer Action Required

The importer has notified consumers of the risks associated with the product and has initiated a recall of the product from end users. Consumers who own the affected electric bicycle should stop using it immediately and follow the instructions provided by the importer. The specific consumer action steps are not detailed in the recall notice beyond the general measures taken. Consumers are advised to consult the official recall URL (see Contact Information) for further guidance on returning the product or obtaining a remedy.

Official Remedy

The official remedy consists of two measures taken by the importer, both effective as of 11 December 2025:

1. Warning consumers of the risks – Consumers have been informed about the software error and the potential for injury.
2. Recall of the product from end users – The importer is conducting a recall to remove the affected bicycles from the market and from consumer possession.

The notice does not specify whether the remedy involves a free repair, replacement, or refund. No further details on the exact resolution (e.g., software update, replacement unit, or full refund) are available in the source data.

Contact Information

– Official recall notice URL (Austria): https://www.decathlon.at/content/52-produktrueckrufe
– EU Safety Gate alert reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098879
– Importer: Not specified in the recall notice (the economic operator is listed

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Electric bicycle?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01990/26).

Q: What should I do if I own the recalled Electric bicycle?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Electric bicycle?

A: Contact the manufacturer or retailer using the information in the recall notice.

Q: What are the health risks from this chemical hazard?

A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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