The North Face Women’s Shellista V Mid Waterproof Boots Recall

Published by Reclia Safety Desk | July 22, 2026

Here is the factual recall information record based solely on the provided source data.

Recall Summary
This recall involves The North Face Women’s Shellista V Mid Waterproof Boots. The recall was published on April 17, 2025. The recall notice states that the hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer. The firm has received 28 reports of the top hook catching on the lace of the other boot, including 15 reports of minor injuries in the United States.

Affected Products
The recalled product is The North Face Women’s Shellista V Mid Waterproof Boots. The boots were sold in sizes 5 through 11. The boots have traditional lace-up closures and The North Face logo embossed on the side and imprinted on the insole. The boots were sold in the following colors and style numbers:
– White with style number NF0A8ADB3IE
– Gray with style number NF0A8ADB5IF
– Tan with style number NF0A8ADBHFQ
– Black with style number NF0A8ADBKT0

The style number is located on the label on the tongue of the boot. Approximately 15,200 units were sold in the United States, and about 5,900 were sold in Canada. The boots were manufactured in Vietnam. The boots were sold at The North Face stores, Dick’s Sporting Goods, Nordstrom, REI, and other stores nationwide, and online at thenorthface.com and other websites from September 2024 through January 2025 for about $165.

Hazard Information
The hazard identified in the recall notice is that the hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer. The firm has received 28 reports of the top hook catching on the lace of the other boot. Of these reports, 15 involved minor injuries in the United States.

Consumer Action Required
Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.

Official Remedy
The official remedy is a refund. Consumers will receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash.

Contact Information
Consumers can contact The North Face at 800 297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday. Consumers can also email at recall_wshellistaV@thenorthface.com, or visit the website at https://www.thenorthface.com/en-us/help/product-recall or at thenorthface.com and click on “Product Recall” at the bottom of the page for more information.

Frequently Asked Questions