Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers Rec

by

Published by Reclia Safety Desk | July 22, 2026

📌 Recall Notice

Product: Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers

Brand: Kid

Hazards: Fall Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10266 |
View original notice →

Recall Summary

Product Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers
Brand Kid
Category Automotive
Recall Number 10266
Hazard Fall Hazard
Units Affected Not specified
Recall Date May 08, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

Recall Summary
On May 8, 2025, deuter USA, of Longmont, Colorado, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of Kid Comfort, Kid Comfort Pro, and Kid Comfort Active Child Carriers. The recall was published under CPSC Recall Number 25256. The recall involves approximately 5,080 units sold in the United States. The products were manufactured in Vietnam.

Affected Products
The recalled products are backpack-style child carriers with a foldable frame that includes hinges. The carriers were sold in the following models, colors, and production code endings:

– Kid Comfort (Model 3621221) in Maroon and Forest – Production codes ending in 0123 or 1223.
– Kid Comfort Pro (Model 3621321) in Midnight – Production codes ending in 0123.
– Kid Comfort Active (Model 3621121) in Teal – Production codes ending in 0423 or 1223.

The brand name “deuter” and the product name are printed on the back of the carrier. A production code is located on a tag inside the main storage pocket at the bottom of the carrier. Only carriers with production codes ending in 0123, 1223, or 0423 are included in this recall.

The carriers were sold at REI, Bass Pro, and other stores in the United States, as well as online at deuter.com and Amazon.com and other websites, from March 2023 through March 2025. The retail price ranged between $240 and $370.

Hazard Information
The hinges on the foldable rear kickstand support leg can crack or break, posing a fall hazard. The firm has received 13 reports of hinges cracking and breaking. No injuries have been reported.

Consumer Action Required
Consumers should immediately stop using the recalled child carriers. Consumers should contact deuter to receive a free replacement child carrier. Consumers should fill out the recall form at https://www.deuter.com/us-en/service/kid-comfort-recall, print a prepaid return shipping label, and return the product. Deuter is contacting all known purchasers directly.

Official Remedy
The official remedy is a free replacement child carrier. Consumers must complete the recall form online, print the provided prepaid return shipping label, and return the recalled product to deuter. After the product is returned, deuter will send the replacement carrier.

Contact Information
For additional information, consumers may contact deuter toll-free at 877-384-9252 from 9 a.m. to 5 p.m. MT Monday through Friday. Consumers may also email recall@deuterusa.com, or visit https://www.deuter.com/us-en/service/kid-comfort-recall or https://www.deuter.com/us-en/contact and click on “Kid Comfort Recall” at the bottom of the page.

Additional Details from the Recall Notice
– The recall was published on May 8, 2025.
– The importer is deuter USA, of Longmont, Colorado.
– The manufacturer country is Vietnam.
– The recall notice includes images of the recalled carriers and production labels.
– No other models, colors, or production codes are included in this recall.
– No information is provided regarding specific UPC codes, serial numbers, or distributor names in the source data.

Recall Timeline

  • **May 08, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers?

A: Check the model and serial number on your product against the official recall notice (#10266).

Q: What should I do if I own the recalled Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




Leave a Comment