Apollo City Model Year 2024 Electric Scooters Recall

Published by Reclia Safety Desk | July 22, 2026

Recall Information Record
Database Entry ID: 10359
CPSC Recall Number: 25402
Date Posted: July 24, 2025

1. Recall Summary
Apollo Imports Inc., of Newark, Delaware, is recalling certain Apollo City Model Year 2024 electric scooters. The recall was initiated due to a reported defect involving the weld line on the scooter stem. The firm has received 10 reports of the weld cracking on the stem of the scooter, including four riders who reported coming off the scooter. One injury involving abrasions has been reported. The recall involves approximately 790 units sold in the United States.

2. Affected Products
The recall involves specific serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have a top speed of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. The word “Apollo” is printed on the stem of the scooter, and “Apollo City” is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App. The scooters were manufactured in China. They were sold at Best Buy stores nationwide and online at Apolloscooters.co, Amazon.com, and BestBuy.com between June 2024 through April 2025 for approximately $1,800.

3. Hazard Information
The weld line on the electric scooter can crack, causing the stem to break. This poses fall and injury hazards to the rider. The firm has received 10 reports of the weld cracking on the stem of the scooter. Of those reports, four riders reported coming off the scooter. One reported injury included abrasions.

4. Consumer Action Required
Consumers should immediately stop using the recalled scooters. Consumers should contact Apollo to participate in the recall. To participate, consumers should go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.

5. Official Remedy
The official remedy is a free replacement stem. Apollo will provide a free replacement stem for the recalled scooter. The replacement will be installed at a service repair location free of charge.

6. Contact Information
Consumers may contact Apollo toll-free at 888-501-8862 from 9 a.m. to 5 p.m. ET Monday through Friday. Consumers may also email Apollo at support@apolloscooters.co. Additional information is available online at https://apolloscooters.co/pages/apollo-city/recall or at www.apolloscooters.co by clicking on “Apollo City 2024 Recall” located at the bottom of the page.

Frequently Asked Questions