Giantex outdoor lounge chairs Recall

Published by Reclia Safety Desk | June 27, 2026

Recall Information Record – Reclia Database

Recall Summary
This recall involves Giantex outdoor lounge chairs, model number NP10025NY. The recall was published on May 28, 2026, by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 26512. The recalled product is a blue outdoor lounge chair measuring 76 inches long, 23 inches wide, and 13 inches high. The chair features a five-position adjustable locking system, and the backrest height can be adjusted from 13.5 inches to 26.5 inches. The model number NP10025NY is printed on the front and side of the product packaging. The recall was initiated due to an amputation hazard associated with the chair’s adjustment mechanism.

Affected Products
The recalled product is the Giantex outdoor lounge chair, model number NP10025NY. Approximately 1,155 units were sold in the United States. The chairs were sold exclusively online at Giantex.com and Amazon.com from August 2023 through October 2025, with a retail price between $75 and $90. The chairs were manufactured in China and distributed by Giantex Inc., of Ontario, California. No other models, colors, or product variations are included in this recall. The product UPCs are not specified in the recall notice.

Hazard Information
The hazard identified in the recall notice is that consumers can place their fingers in a pinch point when adjusting the lounge chair, which poses an amputation risk. Giantex has received one report of a consumer’s finger being amputated while adjusting the lounge chair. No other injuries or incidents have been reported. The hazard is directly related to the five-position adjustable locking system and the mechanism used to change the backrest height. The recall notice does not specify any other hazards, such as fire, electrical, or chemical risks.

Consumer Action Required
Consumers are instructed to stop using the recalled lounge chairs immediately. After ceasing use, consumers must contact Giantex to receive a full refund. The recall notice provides two specific options for consumers to complete the remedy:
– Option 1: Request a prepaid return package from Giantex to send the chair back.
– Option 2: Destroy the recalled lounge chair by detaching the headrest pillow, cutting the fabric, and providing photographic proof of destruction to Giantex.

Consumers are not required to return the product to the store where it was purchased. The recall notice does not specify a deadline for taking action. No other consumer actions, such as product registration or repair, are mentioned.

Official Remedy
The official remedy for this recall is a full refund. Consumers who contact Giantex and follow the instructions (either returning the chair via a prepaid package or destroying it and providing photographic proof) will receive a full refund of the purchase price. The recall notice does not specify whether the refund includes shipping costs or any additional compensation. No replacement product, store credit, or partial refund is offered. The remedy is provided directly by Giantex, not by the retailers (Giantex.com or Amazon.com).

Contact Information
Consumers may contact Giantex for more information or to initiate the refund process using the following methods:
– Toll-free telephone: 844-242-1885, available anytime.
– Email: support@giantex.com.
– Online: Visit https://www.giantex.com/pages/product-recall-notice for the dedicated recall page, or go to https://www.giantex.com and click on “RECALL INFORMATION” at the top of the page.

The recall notice does not provide contact information for the CPSC, the retailers, or any other third party. Consumers are directed to contact Giantex directly for all recall-related inquiries and actions.

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