Matrix T1 and T3 Series Commercial Treadmills Recall

Published by Reclia Safety Desk | July 20, 2026

Here is the factual recall information record based solely on the provided source data.

Recall Summary
This recall involves Matrix Fitness T1X, T1xe, T3x, and T3xh commercial treadmills. The recall was initiated by Johnson Health Tech North America Inc., of Cottage Grove, Wisc. The recall notice was published on January 28, 2022. The recalled treadmills were manufactured from January 2009 through January 2018. The products were manufactured in China and Taiwan.

Affected Products
The recalled products are Matrix T1 and T3 Series Commercial Treadmills. The specific model names included in the recall are T1X, T1xe, T3x, and T3xh. The treadmill has a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and a straight power cord with no power cord bracket. The word “Matrix” is printed on the treadmill console masts. The model name and serial number are located on the connecting bar at the bottom of the machine near the power socket. The serial number is comprised of the letters “TM”, a three-digit model number, the manufacture date in YY/MM format, followed by a five-digit serial. The recalled treadmills have the following serial number ranges:
– T1x/T1xe: TM5070901

## through TM5071210#####

– T3x/T3xe: TM5090901

## through TM5091311#####

– T1x/T1xe: TM5141006

## through TM5141101#####

– T1x/T1xe: TM5221105

## through TM5221801#####

– T3x/T3xe: TM5231006

## through TM5231801#####

– T3xh: TM5261412

## through TM5261801#####

Approximately 19,900 units were sold in the United States, and about 17 units were sold in Canada. The treadmills were sold at Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide and online at www.MatrixFitness.com from August 2009 through October 2020 for between $3,400 and $8,900.

Hazard Information
The power cord can become loose from the treadmill’s power socket, posing a fire hazard. Matrix Fitness has received 58 reports of the treadmill’s power cord and socket sparking, smoking, and/or melting, including seven reports of fire; two resulting in property damage. No injuries have been reported.

Consumer Action Required
Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Consumers should contact Johnson Health Tech North America to schedule a free installation of a power cord bracket. Johnson Health Tech North America is contacting all known purchasers directly.

Official Remedy
The official remedy is a repair. Consumers are instructed to contact Johnson Health Tech North America to schedule a free installation of a power cord bracket.

Contact Information
Consumers can contact Johnson Health Tech North America toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT, Monday through Friday. Consumers can also email at reworks@johnsonfit.com, or visit the website at https://matrixfitness.com/us/eng/safety-notices or at www.matrixfitness.com and click on “Safety Notices” for more information.

Frequently Asked Questions

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