USB Charger Recall – EU Safety Gate

Published by Reclia Safety Desk | July 10, 2026

Recall Information Record – Reclia Database

1. Recall Summary
This recall notice, case number SR/01996/26, was issued by the notifying country Hungary and published on the EU Safety Gate system. The recall involves a USB charger sold under the brand EZRA. The product poses a risk of electric shock due to inadequate insulation between mains voltage connection points and USB connection points. The product does not comply with the Low Voltage Directive or the European standard EN IEC 60335-1. The distributor has been ordered to withdraw the product from the market and to recall the product from end users, with the measures entering into force on 28/04/2026.

2. Affected Products
– Product: USB Charger (3 Port Travel Charger)
– Brand: EZRA
– Name: 3 PORT TRAVEL CHARGER
– Type / Model Number: HC175, RP-U32
– Barcode: 6988012200707
– Description: White plastic USB mains charger adapter with one USB-A and one USB-C output port. Marked with 25W. Technical data: Input: 100-240V, 50/60Hz, Output: 5V.
– Country of Origin: People’s Republic of China
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.

3. Hazard Information
The product presents a risk of electric shock. According to the recall notice, the product is not adequately insulated between the mains voltage connection points of the power supply and the USB connection points. Consequently, the user may receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN IEC 60335-1. The risk level is classified as “Serious risk” in the source data.

4. Consumer Action Required
Consumers who have purchased this product should follow the instructions provided by the distributor. The recall notice states that the distributor has been ordered to recall the product from end users. Consumers are advised to stop using the product immediately and to contact the distributor for further instructions regarding return or disposal. Specific consumer contact instructions beyond the recall order are not specified in the recall notice.

5. Official Remedy
The official measures ordered by the notifying country are as follows:
– Type of economic operator to whom the measure(s) were ordered: Distributor
– Category of measure(s): Withdrawal of the product from the market
– Date of entry into force: 28/04/2026
– Type of economic operator to whom the measure(s) were ordered: Distributor
– Category of measure(s): Recall of the product from end users
– Date of entry into force: 28/04/2026

The recall notice does not specify whether the remedy for consumers is a refund, replacement, or other compensation. Consumers should contact the distributor for details on the specific remedy available.

6. Contact Information
– Notifying Country: Hungary
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099476
– Case Number: SR/01996/26
– Distributor Contact Information: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.
– URL for Recall: Not specified in the recall notice.

Consumers seeking further information should refer to the EU Safety Gate alert page or contact the distributor from whom the product was purchased. No additional contact details are provided in the source data.

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