Office Chairs Recall

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Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Office Chairs

Brand: Office

Hazards: Fall Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9546 |
View original notice →

Recall Summary

Product Office Chairs
Brand Office
Category Consumer Goods
Recall Number 9546
Hazard Fall Hazard
Units Affected Not specified
Recall Date March 02, 2023
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Reclia – Consumer Safety Database

1. Recall Summary
On March 2, 2023, The TJX Companies Inc., of Framingham, Massachusetts, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of office chairs. The recall notice was published under CPSC Recall Number 23137. The recall involves approximately 81,700 units in the United States and an additional 1,000 units sold in Canada. The recalled chairs were sold at Marshalls, T.J. Maxx, HomeGoods, and Homesense stores nationwide from June 2019 through December 2022, with a retail price between $60 and $70.

2. Affected Products
The recalled products are office chairs with a circle cushioned seat that attaches to an adjustable metal stand and five wheels. The back of the chair is a cushioned horizontal oval. The chairs were sold in the following colors: white, black, gray, floral, pink, orange, navy, light blue, brown, mint, and cream. The cushion covering is available in velvet, linen, boucle, or faux leather. Each chair has a hang tag attached to the product that displays one of the following style numbers: GT646, GT646A, GT646AA, GT646AB, or GT646AABO. A label underneath the seat reads “ANJI GUOTAI Furniture Co. Ltd.” and “Made in China.” The chairs were imported by The TJX Companies Inc. and manufactured in China.

3. Hazard Information
According to the recall notice, the back of the chair can break or detach from the seat base when a consumer is seated in the chair, posing a fall hazard. The firm has received 12 reports in which the back of the chair broke or detached from the seat base while a consumer was seated in a chair at a store. Among these incidents, 10 reports involved injuries, including contusions, strains, numbness, bruising, and one reported concussion.

4. Consumer Action Required
Consumers should immediately stop using the recalled chairs. The recall notice instructs consumers to contact TJX for instructions on how to participate in the recall and how to dispose of the chairs from home. Alternatively, consumers can return the recalled chairs to any Marshalls, T.J. Maxx, HomeGoods, or Homesense store for a full refund. No other action is specified in the recall notice.

5. Official Remedy
The official remedy for this recall is a full refund. Consumers who participate in the recall will receive a full refund for the recalled office chair. The refund is available either by contacting TJX for instructions on how to dispose of the chair from home or by returning the chair directly to any of the listed retail stores.

6. Contact Information
Consumers may contact TJX toll-free at 888-359-4763 from 7 a.m. to 6 p.m. CT Monday through Friday. Additional information is available online at the following websites:
– For general recall information: https://www.recallrtr.com/officechair
– Marshalls: https://www.marshalls.com/us/store/jump/topic/Product-Recalls/2400019 or www.marshalls.com and click on “Product Recalls” at the bottom of the page.
– T.J. Maxx: https://tjmaxx.tjx.com/store/jump/topic/product-recalls/2400019 or www.tjmaxx.com and click on “Product Recalls” at the bottom of the page.
– HomeGoods: https://www.homegoods.com/us/store/jump/topic/find-help/our-product-/2400009

productrecalls or www.homegoods.com and click on “Product Recalls” at the bottom of the page.

– Homesense: https://us.homesense.com/recalls or www.homesense.com and click on “Product Info/Recalls” at the bottom of the page.

Not specified in the recall notice: Additional model numbers, serial numbers, or date codes beyond the style numbers listed. Not specified in the recall notice: Any information regarding the specific manufacturing dates or lot numbers. Not specified in the recall notice: Any information regarding the Canadian recall process beyond the number of units sold in Canada and the CPSC recall number.

Recall Timeline

  • **March 02, 2023** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Office Chairs?

A: Check the model and serial number on your product against the official recall notice (#9546).

Q: What should I do if I own the recalled Office Chairs?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Office Chairs?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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