Burnham Commercial Natural Gas Boilers Recall

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Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Burnham Commercial Natural Gas Boilers

Brand: Burnham Commercial, of Lancaster, Pennsylvania

Hazards: Burn Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9574 |
View original notice →

Recall Summary

Product Burnham Commercial Natural Gas Boilers
Brand Burnham Commercial, of Lancaster, Pennsylvania
Category Consumer Goods
Recall Number 9574
Hazard Burn Hazard
Units Affected Not specified
Recall Date March 23, 2023
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

1. Recall Summary
This recall involves the Burnham Commercial Series 8 EP Natural Gas Boiler and the Crown Boiler Series 16H equipped with CSD-1. Both boilers are for commercial use and utilize natural gas as a fuel source. The recall was published on March 23, 2023, under Recall Number 23738. The firm, Burnham Commercial, of Lancaster, Pennsylvania, initiated the recall. Approximately 185 units are affected. The boilers were sold nationwide through independent heating and plumbing contractors and wholesale distributors from June 2020 through November 2022, with prices ranging between $2,000 and $4,000.

2. Affected Products
The recalled products are:
– Burnham Commercial Series 8 EP Natural Gas Boiler
– Crown Boiler Series 16H equipped with CSD-1

The recalled units have the Q3452B2100/B pilot with the 90-degree mounting bracket. The brand names “Burnham Commercial” for the Series 8 and “Crown Boiler” for the Series 16H are stamped in metal on the front cover. The model and serial number can be found on the boiler rating plate located on the vestibule panel behind the front jacket panel of the boiler. These boilers are mostly found in industrial or commercial buildings.

3. Hazard Information
The hazard associated with these boilers is delayed ignition and/or flame rollout, which can occur with the boilers, posing a burn hazard. The firm has received two reports of flame rollouts. No injuries have been reported.

4. Consumer Action Required
Consumers should immediately stop using the recalled boilers and contact the installer or distributor to schedule a free boiler repair. The firm is contacting distributors directly.

5. Official Remedy
The official remedy is a free repair. Consumers are instructed to contact the installer or distributor to schedule the repair. No refund or replacement is specified in the recall notice.

6. Contact Information
Consumers may contact Burnham Commercial toll-free at 888-791-3790 from 7:45 a.m. to 4:45 p.m. Monday through Thursday and Friday from 7:45 a.m. to 3:30 p.m. ET. Consumers may also email the firm at info@burnhamcommercial.com or visit the website at www.burnhamcommercial.com and click on “Safety Recall Information” at the top of the page for more information. A direct link to the recall notification PDF is also available at: https://s3-us-west-2.amazonaws.com/catsy.782/BC+Series+8+EP+web+notification.pdf.

Additional Information from Source Data
– Manufacturer: Burnham Commercial, of Lancaster, Pennsylvania
– Retailers: Independent heating and plumbing contractors and wholesale distributors nationwide from June 2020 through November 2022 for between $2,000 and $4,000.
– Country of Manufacture: United States
– Number of Units: About 185
– Recall Date: March 23, 2023
– Recall Number: 23738
– CPSC Recall Alert URL: https://www.cpsc.gov/Recalls/2023/Burnham-Commercial-Recalls-Natural-Gas-Boilers-Due-to-Burn-Hazard-Recall-Alert

Note: No information is provided in the source data regarding specific model numbers, serial number ranges, UPC codes, or any other identifying details beyond the pilot assembly and brand markings. No information is provided regarding any other remedies (such as refund or replacement) beyond the free repair. No information is provided regarding any other injuries, incidents, or deaths beyond the two reports of flame rollouts with no injuries. No information is provided regarding any other hazards beyond the burn hazard from delayed ignition and/or flame rollout. No information is provided regarding any other consumer actions beyond stopping use and contacting the installer or distributor for a free repair. No information is provided regarding any other contact methods beyond those listed above.

Recall Timeline

  • **March 23, 2023** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Burnham Commercial Natural Gas Boilers?

A: Check the model and serial number on your product against the official recall notice (#9574).

Q: What should I do if I own the recalled Burnham Commercial Natural Gas Boilers?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Burnham Commercial Natural Gas Boilers?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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