Shimano PRO Vibe Alloy stems for road bicycles Recall

by

Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Shimano PRO Vibe Alloy stems for road bicycles

Brand: Shimano Europe B.V., of the Netherlands

Hazards: Safety Risk

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9629 |
View original notice →

Recall Summary

Product Shimano PRO Vibe Alloy stems for road bicycles
Brand Shimano Europe B.V., of the Netherlands
Category Consumer Goods
Recall Number 9629
Hazard Safety Risk
Units Affected Not specified
Recall Date May 18, 2023
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

Recall Summary
On May 18, 2023, Shimano North America Bicycle Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of PRO Vibe Stem (Alloy) model black bicycle stems for road bicycles. The recall was issued due to a crash and injury hazard. The recall number is 23757. The firm has received two reports of the recalled bicycle stems cracking in the United States. No injuries have been reported in the United States. The recall includes about 400 units in the United States and about 90 units sold in Canada.

Affected Products
The recalled product is the PRO Vibe Stem (Alloy) model black bicycle stem for road bicycles. The stems were sold separately and installed by bicycle stores. The recalled stems have a silver “V” logo on the faceplate of the stem and the forward-facing mounting bolts. The stems were sold at bicycle stores nationwide and online at Backcountry.com from May 2020 through June 2022 for about $130. The manufacturer is Shimano Europe B.V., of the Netherlands. The importer is Shimano North America Bicycle Inc., of Irvine, California. The product was manufactured in Taiwan. Model numbers and UPCs are not specified in the recall notice.

Hazard Information
The recalled bicycle stems can crack and break while in use. If the stem cracks or breaks, the rider can lose control of the bicycle, posing a risk of injury to the user in a crash. The firm has received two reports of the recalled bicycle stems cracking in the United States. No injuries have been reported in the United States.

Consumer Action Required
Consumers should immediately stop using bicycles with PRO Vibe alloy handlebar stems. Consumers should take the bicycle to the place where it was purchased or to a Shimano authorized retailer. The retailer will determine if the stem on the bicycle is included in the recall. If the stem is included, the consumer will receive a free replacement stem and free installation.

Official Remedy
The official remedy is a free replacement stem and free installation. The remedy option is listed as “Replace.” No refund or other remedy is specified in the recall notice.

Contact Information
Consumers may contact Shimano North America Bicycle at 800-423-2420 from 8 a.m. to 5 p.m. Monday through Friday PT. Consumers may also email at bikeservice@shimano.com. Additional information is available online at https://www.pro-bikegear.com/us/news/ or bike.shimano.com. Consumers should click on “Recalls” or “News and updates” for more information. A related recall notice is available from Health Canada at the URL provided in the source data.

Recall Timeline

  • **May 18, 2023** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Shimano PRO Vibe Alloy stems for road bicycles?

A: Check the model and serial number on your product against the official recall notice (#9629).

Q: What should I do if I own the recalled Shimano PRO Vibe Alloy stems for road bicycles?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Shimano PRO Vibe Alloy stems for road bicycles?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




Leave a Comment