woom ORIGINAL Bicycles Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record
Database Entry ID: 9664
Recall Number: 23239
Recall Date: July 6, 2023

1. Recall Summary
woom Bikes USA, of Austin, Texas, is recalling all sizes of woom ORIGINAL 2018 – 2021 model bikes. The recall was initiated due to a fall hazard associated with the handlebar stem. The firm has received 77 reports of the handlebar stem detaching or loosening, resulting in 19 injuries involving bruising, cuts, or abrasions. The recall involves approximately 84,000 units in the United States and an additional 533 units sold in Canada.

2. Affected Products
The recall includes all sizes of woom ORIGINAL 2018 – 2021 model bikes. These bikes are designed for children between 18 months and 14 years. The recalled models are sold in six versions: woom 1, woom 1 Plus, woom 2, woom 3, woom 4, woom 5, and woom 6. The woom 1 and woom 1 Plus are balance bikes (without pedals), while woom 2 through woom 6 are pedal bikes. The bikes were sold in red, green, blue, purple, and yellow colors. The word “woom” in white letters is displayed on the sides of the downtube. The word “woom” in metallic letters is visible on the front of the headtube. Markings include “

woombikes” in black letters on the chain stay and wheel size in black on the sides of the front fork. The stems on these bikes have one silver bolt to clamp onto the steerer tube. The bikes were sold at woom.com, amazon.com, and select local bicycle stores nationwide from September 2018 through March 2022 for between $200 and $530.

3. Hazard Information
The stem and handlebar on the bikes can detach, causing riders to lose control. This poses a fall hazard. The firm has received 77 reports of the handlebar stem detaching or loosening. These incidents resulted in 19 injuries involving bruising, cuts, or abrasions.

4. Consumer Action Required
Consumers should immediately stop using the recalled bicycles. Consumers should contact woom Bikes USA for a free repair kit. woom Bikes USA is contacting all known purchasers directly.

5. Official Remedy
The official remedy is a repair. Consumers will receive a free repair kit from woom Bikes USA.

6. Contact Information
Consumers may contact woom Bikes USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT, Monday through Friday. Consumers may also email the firm at productsafetyUS@woom.com. Additional information is available online at https://faq.us.woombikes.com/article/337-stem-recall-notice or at www.woom.com/en_US/ by clicking on “Recalls” for more information.

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