Ubio Labs power banks Recall

by

Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Ubio Labs power banks

Brand: Ubio

Hazards: Fire Hazard, Burn Hazard, Entrapment Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9693 |
View original notice →

Recall Summary

Product Ubio Labs power banks
Brand Ubio
Category Electronics
Recall Number 9693
Hazard Fire Hazard, Burn Hazard, Entrapment Hazard
Units Affected Not specified
Recall Date August 17, 2023
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

Recall Summary
This recall involves Ubio Labs power banks sold at Costco. The recall was published on August 17, 2023, by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 23783. The recall is classified as a Recall Alert. The importer, Ubio Labs, Inc., of Mercer Island, Washington, has ceased operations. The distributor is Costco Wholesale Corp., of Issaquah, Washington. The power banks were manufactured in China.

Affected Products
The recalled products are Ubio Labs power banks, sold either as a single pack (one unit) or as a two-pack (two units). The power banks are black in color. The model number PWB1071 is printed on the back of each unit. The Costco item number is printed on the package. The item number for the single pack is 1314518. The item number for the two-pack is 1265470. Approximately 350,000 units are affected by this recall.

The power banks were sold at Costco stores nationwide and online at www.costco.com. The single pack was sold from March 2019 through December 2020 for about $32. The two-pack was sold from September 2018 through December 2020 for about $40.

Hazard Information
The recalled power banks can overheat and ignite, posing a fire hazard. Costco has received three reports of fire involving these power banks. One of these reports involved a fire on a commercial flight. As a result of that incident, there were four reports of smoke inhalation and one report of a minor burn injury to passengers. No other injuries or incidents are specified in the recall notice.

Consumer Action Required
Consumers should immediately stop using the recalled power banks. Consumers should contact Costco for a full refund. Ubio Labs is no longer in operation, so consumers should not contact the importer. Costco has contacted all known purchasers directly regarding this recall.

Official Remedy
The official remedy is a full refund. Consumers who return the recalled power banks to Costco will receive a full refund. No other remedy options are specified in the recall notice.

Contact Information
Consumers may contact Costco for more information by the following methods:
– Telephone: 800-774-2678, available from 8 a.m. to 5 p.m. PT Monday through Friday, and from 8 a.m. to 7 p.m. PT Saturday through Sunday.
– Live chat: Available at https://customerservice.costco.com/ from 5 a.m. to 8 p.m. PT Monday through Friday, and from 6 a.m. to 6 p.m. PT Saturday through Sunday.
– Online: Visit https://www.costco.com/recalls.html, or go to www.costco.com and click on “Recalls & Product Notices” at the bottom of the page for more information.

Not specified in the recall notice: Any additional contact information for Ubio Labs, as the company has ceased operations. No other contact methods are provided.

Recall Timeline

  • **August 17, 2023** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Ubio Labs power banks?

A: Check the model and serial number on your product against the official recall notice (#9693).

Q: What should I do if I own the recalled Ubio Labs power banks?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Ubio Labs power banks?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




Leave a Comment