ZLINE 30-inch, 36-inch and 48-inch RG gas ranges Recall

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Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: ZLINE 30-inch, 36-inch and 48-inch RG gas ranges

Brand: ZLINE

Hazards: Chemical Risk

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9764 |
View original notice →

Recall Summary

Product ZLINE 30-inch, 36-inch and 48-inch RG gas ranges
Brand ZLINE
Category Automotive
Recall Number 9764
Hazard Chemical Risk
Units Affected Not specified
Recall Date November 21, 2023
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database: Reclia Consumer Safety Database
Recall ID: 9764
Recall Number: 24028
Date Published: 2023-11-21

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1. Recall Summary

This recall involves the oven compartment of ZLINE gas ranges. The recall was originally announced in January 2023, offering a repair. As of November 21, 2023, ZLINE has expanded the remedies available to consumers to include a replacement range or a refund, in addition to the previously offered repair. The recall is being conducted due to the risk of carbon monoxide (CO) emission from the oven compartment.

2. Affected Products

The recalled products are ZLINE gas ranges with the following model numbers: RG30, RGS-30, RGB-30, RG36, RGS-36, RGB-36, RG48, RGS-48, and RGB-48. The ranges were sold in three sizes: 30 inches, 36 inches, and 48 inches. Available door colors include black matte, blue gloss, blue matte, DuraSnow, red gloss, red matte, and white matte. Available finishes include stainless steel, black stainless steel, and DuraSnow (a cloudy steel finish). The ZLINE logo is printed on the bottom of the door. The model number is printed on a label on the back of the range. For ranges purchased after 2020, the model number is also printed on a label underneath the right side of the range top, visible when the oven door is open. Only ZLINE gas ranges with these specific model numbers are included in this recall. Approximately 30,000 units are affected. The ranges were sold at Best Buy, Lowe’s, The Home Depot, and The Range Hood Store stores nationwide and online at www.bestbuy.com, www.build.com, www.costco.com, www.homedepot.com, www.therangehoodstore.com, www.overstock.com, and www.wayfair.com. They were sold from February 2019 through December 2022 for between $2,300 and $6,900. The importer is ZLINE Kitchen and Bath, of Reno, Nev. The ranges were manufactured in China.

3. Hazard Information

The oven of the gas ranges can emit dangerous levels of carbon monoxide (CO) while in use, posing a serious risk of injury or death from carbon monoxide poisoning. Before the recall, ZLINE received 44 reports of carbon monoxide emission, including three reports of consumers seeking medical attention. After the recall was announced, ZLINE received 131 reports that the repair was not completed successfully and that the ranges were still emitting dangerous levels of carbon monoxide.

4. Consumer Action Required

All consumers who have an affected range should immediately stop using the oven compartment, even if they have already had their range repaired as part of the prior recall. Consumers may continue to use the range tops, which are unaffected by the issue. Consumers who have received a repair are being contacted directly by ZLINE with additional information and about the offer of an inspection, a replacement range, or a refund. Consumers who have not yet scheduled a repair as part of the recall should contact ZLINE for information regarding available remedies.

5. Official Remedy

ZLINE is expanding the remedies available to consumers to include a replacement range or a refund, in addition to the previously offered repair. The remedy options are: refund, replace, or repair.

6. Contact Information

Consumers should contact ZLINE toll-free at 833-226-1400 from 9 a.m. to 8:30 p.m. ET Monday through Friday. Consumers may also email ZLINE at rgrecall@zlinekitchen.com or visit the website at www.zlinekitchen.com/recalls. Alternatively, consumers can visit www.zlinekitchen.com and click on the banner at the top of the page for more information.

Recall Timeline

  • **November 21, 2023** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled ZLINE 30-inch, 36-inch and 48-inch RG gas ranges?

A: Check the model and serial number on your product against the official recall notice (#9764).

Q: What should I do if I own the recalled ZLINE 30-inch, 36-inch and 48-inch RG gas ranges?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled ZLINE 30-inch, 36-inch and 48-inch RG gas ranges?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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