MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 800

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Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors

Brand: MI Windows and Doors LLC, of Harrisburg, Pennsylvania

Hazards: Safety Risk

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9768 |
View original notice →

Recall Summary

Product MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors
Brand MI Windows and Doors LLC, of Harrisburg, Pennsylvania
Category Consumer Goods
Recall Number 9768
Hazard Safety Risk
Units Affected Not specified
Recall Date November 22, 2023
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

Recall Summary
On November 22, 2023, MI Windows and Doors LLC, of Harrisburg, Pennsylvania, initiated a voluntary recall of certain vinyl sliding glass doors. The recall was published by the U.S. Consumer Product Safety Commission (CPSC) as Recall Alert Number 24717. The recall involves approximately 1,900 units sold in the United States. No injuries have been reported in connection with this recall.

Affected Products
The recall includes the following sliding glass door models:
– MI Windows and Doors 1615 and 1617 series sliding glass doors, if sold as impact-resistant or with a DP50 upgrade.
– Window World 4000 Series sliding glass doors with a DP50 upgrade.
– Window World 8000 Series sliding glass doors.

All recalled doors have an aluminum interlock and an LC-PG50 performance grade. The doors were sold in several colors and sizes with a variety of handle options. Identification markings are located on the door label at the top of the window. The label includes the manufacturer, series number, performance grade, and manufacture date (MFG: M/YYYY). For impact-resistant doors, the label includes “MTL-12.” For DP50 upgrade doors, the label includes “MTL-12” or “MTL-2.”

The doors were sold by independent window distributors and installers, including Window World, in the U.S. eastern and southern coastal regions from April 2018 through March 2023. The retail price ranged between $2,000 and $7,000.

Hazard Information
According to the recall notice, the glass can separate from the frame during hurricane conditions. This condition can pose a serious injury hazard. No other hazard information is specified in the source data.

Consumer Action Required
Consumers who own a recalled door should take the following actions as stated in the recall notice:
– Avoid areas with the recalled doors during hurricane conditions.
– If a hurricane warning is issued for your location, cover the doors with plywood or other suitable protection prior to the storm.
– Contact MI Windows and Doors to schedule a free repair.

The recall notice states that MI Windows and Doors is contacting all known purchasers directly.

Official Remedy
The official remedy offered by the manufacturer is a free repair. No other remedy options (such as refund or replacement) are specified in the source data.

Contact Information
Consumers may contact MI Windows and Doors using the following methods:
– Telephone: 800-270-2913, anytime.
– Email: recall2023@miwd.com
– Online: www.miwindows.com/SGDRecall or visit www.miwindows.com and click on “VOLUNTARY SAFETY RECALL” for more information.

Additional Information
Not specified in the recall notice: specific model numbers beyond the series names, individual serial numbers, UPC codes, or the exact number of doors sold per model. The recall notice does not include any information about importers, distributors beyond the retailers listed, or any prior incidents. The manufacturer country is the United States.

Recall Timeline

  • **November 22, 2023** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors?

A: Check the model and serial number on your product against the official recall notice (#9768).

Q: What should I do if I own the recalled MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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