Ascend Cabrillo and Minaret Electric Bikes Recall

Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Ascend Cabrillo and Minaret Electric Bikes

Brand: Ascend

Hazards: Fire Hazard, Burn Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9829 |
View original notice →

Recall Summary

Product Ascend Cabrillo and Minaret Electric Bikes
Brand Ascend
Category Electronics
Recall Number 9829
Hazard Fire Hazard, Burn Hazard
Units Affected Not specified
Recall Date January 25, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database Entry ID: 9829
Recall Number: 24092
Date Posted: 2024-01-25

1. Recall Summary
Pacific Cycle Inc., of Madison, Wisconsin, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of Ascend Cabrillo and Minaret Electric Bikes. The recall was published on January 25, 2024. The recall notice states that the wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging. The firm has received three reports of the battery catching on fire, resulting in one injury of second-degree burns. Approximately 1,700 units are affected in the United States.

2. Affected Products
This recall involves the following electric bikes:
Ascend Cabrillo: Model numbers R7583BPS and R7585BPS. Sold in a sand or gray color. Features a rear storage rack.
Ascend Minaret: Model number R7586BPS. Sold in black with red and gray accents, or a step-through frame style.

Identification details per the recall notice:
– The model number and “Pacific Cycle” are printed on the service label located on the seat tube above the bottom bracket.
– The word “Ascend” is located on the downtube.
– The word “Cabrillo” or “Minaret” is located on the chain stay.
– The electric bikes have an electric assist motor.

The recalled electric bikes were sold at Bass Pro Shops and Cabela’s stores nationwide and online at basspro.com and cabelas.com from January 2023 through November 2023 for between $1,400 and $1,500. The bikes were manufactured in China. The distributor is listed as Bass Pro LLC, of Springfield, Missouri.

3. Hazard Information
The hazard identified in the recall notice is that the wiring harness that manages the charging of the lithium-ion battery was not properly assembled. This defect creates a risk of overheating and fire while the battery is charging. The firm has received three reports of the battery catching on fire. One injury of second-degree burns has been reported as a result of this hazard.

4. Consumer Action Required
Consumers should immediately stop using and unplug the recalled electric bikes. Before returning the bike, consumers must enter their serial number on the website www.pacific-cycle.com/safety-notices-recalls to confirm their electric bike is part of the recall. After confirmation, consumers should return the recalled bikes to a Bass Pro Shops or Cabela’s store.

5. Official Remedy
The official remedy for this recall is a full refund. Consumers who return the recalled electric bikes to Bass Pro Shops or Cabela’s will receive a full refund.

6. Contact Information
For additional information, consumers may contact Pacific Cycle:
Toll-free: 877-564-2261
Hours: 7 a.m. to 6 p.m. CT, Monday through Friday
Email: customerservice@pacificycle.com
Website: www.pacific-cycle.com/safety-notices-recalls
Alternate website access: www.pacific-cycle.com, then go to the bottom of the page and click on “Safety Notices & Recalls” for more information.

Recall Timeline

  • **January 25, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Ascend Cabrillo and Minaret Electric Bikes?

A: Check the model and serial number on your product against the official recall notice (#9829).

Q: What should I do if I own the recalled Ascend Cabrillo and Minaret Electric Bikes?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Ascend Cabrillo and Minaret Electric Bikes?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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