Slide & Seek Ball Runs with Wooden Knobs Recall

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Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Slide & Seek Ball Runs with Wooden Knobs

Brand: Slide

Hazards: Choking Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9835 |
View original notice →

Recall Summary

Product Slide & Seek Ball Runs with Wooden Knobs
Brand Slide
Category Toys Children
Recall Number 9835
Hazard Choking Hazard
Units Affected Not specified
Recall Date February 01, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database: Consumer Safety Database
Record Type: Factual Recall Notice
Source: CPSC Recall

24098

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1. Recall Summary

On February 1, 2024, Lovevery Inc., of Boise, Idaho, in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, announced a recall of certain units of the 2023 Slide & Seek Ball Runs. The recall involves wooden toys with a plastic ball ramp that are included in Lovevery’s Babbler Play Kits for children aged 13 to 15 months. The recalled units have a wooden knob on the door, do not have a Lovevery logo engraved on the bottom, and do not have a green sticker on the inside wall of the door with the wooden knob. The recall was published on the CPSC website on February 1, 2024.

2. Affected Products

The recalled product is the Slide & Seek Ball Run with Wooden Knobs. The affected units are those included in Lovevery’s Babbler Play Kits sold online at Lovevery.com from June 2023 through November 2023. The kit sold for about $120. Approximately 47,000 units were sold in the United States, and an additional 4,500 units were sold in Canada. The product was manufactured in China.

3. Hazard Information

The packaging configuration can allow damage to the wooden knob on the Ball Run during shipping and cause it to come loose and detach. A detached wooden knob poses a choking hazard to children. Lovevery has received 33 reports of the wooden knob detaching during shipping and six reports of the wooden knob detaching after shipment. No injuries have been reported.

4. Consumer Action Required

Consumers with a recalled ball run should immediately take it away from children and stop using it. Consumers should then contact Lovevery for a free replacement. Lovevery is contacting all known purchasers directly. To receive the replacement, consumers must:
– Register on the firm’s website.
– Remove and mark the affected door with a specific case number (which will be emailed to known purchasers).
– Upload a photo of their marked door to www.recallrtr.com/ballrun.
– Affirm to Lovevery that the door will be disposed of in the trash.

5. Official Remedy

The official remedy is a free replacement of the affected ball run. Consumers will receive a free replacement after completing the steps outlined in the Consumer Action Required section.

6. Contact Information

Consumers can contact Lovevery through the following methods:
– Website: www.recallrtr.com/ballrun or www.lovevery.com/pages/product-recalls
– Phone: Toll-free at 888-520-0167 from 7 a.m. to 6 p.m. CT Monday through Friday
– Email: ballrun@lovevery.com
– Online: At lovevery.com, click on “Product Recalls” at the bottom of the page for more information.

Recall Timeline

  • **February 01, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Slide & Seek Ball Runs with Wooden Knobs?

A: Check the model and serial number on your product against the official recall notice (#9835).

Q: What should I do if I own the recalled Slide & Seek Ball Runs with Wooden Knobs?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Slide & Seek Ball Runs with Wooden Knobs?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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