Digital Electric Smokers Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record: Char-Broil Digital Electric Smokers

1. Recall Summary
Char-Broil LLC, of Columbus, Georgia, in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, has issued a recall for approximately 211,700 digital electric smokers sold in the United States and 3,440 sold in Canada. The recall was published on February 15, 2024. The recalled products are digital electric smokers designed and intended only for outdoor use to cook without charcoal. The smokers were sold in black and stainless-steel finishes. The “Char-Broil” logo plate is located on the front of the unit. The product label is located on the outside back of the unit and includes the model and serial numbers and brand information.

2. Affected Products
The recall includes the following model descriptions: Digital Electric Smoker; Digital Electric Smoker w/Window; Digital Electric Smoker, Black w/Window; Digital Electric Smoker, Medallion; Digital Electric Smoker, Connected; and Digital Electric Smoker, XL. Specific model numbers and UPC codes are as follows:
– Digital Electric Smoker: Model Nos. 14202002, 17202002, 14202002-A1, 17202002-A1; UPC 99143020020
– Digital Electric Smoker, w/Window: Model Nos. 14202004, 17202004, 14202004-A1, 17202004-A1; UPC 099143020044
– Digital Electric Smoker, Black w/Window: Model No. 19202101; UPC 099143021010
– Digital Electric Smoker, Medallion: Model No. 463246619; UPC 047362324665
– Digital Electric Smoker, Connected: Model Nos. 15202043, 17202043, 15202043-A1, 17202043-A1; UPC 099143020433
– Digital Electric Smoker, XL: UPC 099143020051

The smokers were sold at Lowe’s, Menards, Ollie’s Bargain Outlet, Target, and other stores nationwide, and online at Amazon.com, HSN.com, and Charbroil.com from April 2015 through January 2024 for between $300 and $600. The products were manufactured in China.

3. Hazard Information
The smokers can leak electrical current during use, posing an electric shock hazard. Char-Broil received 79 reports of consumers who experienced a minor electric shock from touching the smokers while in use, including one report of a consumer developing a finger blister after the shock.

4. Consumer Action Required
Consumers should immediately stop using the recalled electric smokers and contact Char-Broil for a free repair kit. The repair kit consists of a Ground Fault Circuit Interrupter (GFCI) plug (also known as a “pigtail”), a clamshell enclosure to secure the GFCI pigtail, and a cable clamp. Instructions for installing each of these repair kit items will also be provided.

5. Official Remedy
The official remedy is a free repair kit. Consumers are instructed to contact Char-Broil to receive the repair kit. No refund or replacement is offered in the recall notice.

6. Contact Information
Consumers may contact Char-Broil toll-free at 833-206-4647 from 9 a.m. to 7 p.m. ET Monday through Saturday, or by email at recall@charbroil.com. Additional information is available online at www.charbroil.com by clicking on “Product Recalls” under “Parts & Support,” or directly at www.charbroil.com/recalls.

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