Nap Queen Sleep Victoria Hybrid Mattresses Recall

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Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Nap Queen Sleep Victoria Hybrid Mattresses

Brand: Nap

Hazards: Fire Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9971 |
View original notice →

Recall Summary

Product Nap Queen Sleep Victoria Hybrid Mattresses
Brand Nap
Category Consumer Goods
Recall Number 9971
Hazard Fire Hazard, Non-Compliance
Units Affected Not specified
Recall Date June 13, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database: Consumer Safety Database
Record Type: Factual Recall Notice
Source: CPSC Recall Notice

24263

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1. Recall Summary

On June 13, 2024, Adven Group, doing business as Nap Queen Sleep, of Missouri City, Texas, initiated a recall of approximately 117,200 Nap Queen Sleep Victoria Hybrid Mattresses. The recall was issued due to the mattresses violating mandatory federal flammability regulations for mattresses, posing a fire hazard to consumers. No injuries have been reported in connection with this recall. The firm is contacting all known purchasers directly.

2. Affected Products

The recall involves all sizes and thicknesses of the Nap Queen Sleep Victoria Cooling Gel and Pocket Coil Hybrid Mattresses manufactured prior to October 2023. The specific model numbers included in the recall are: NQ691011, NQ691015, NQ691021, NQ691031, NQ691041, NQ691211, NQ691215, NQ691221, NQ691231, NQ691241, NQ69811, NQ69815, NQ69821, NQ69831, and NQ69841.

The recalled mattresses are single-sided with a white knit top panel quilted in wavy diamonds and a black woven quilted side panel. The top and bottom edges of the mattress are black with yellow stitching. The mattresses were sold compressed in a box. A white label sewn onto the mattress cover displays “Nap Queen Sleep,” “Victoria Hybrid,” the model number, and the manufacture date.

The mattresses were sold at stores nationwide and online at Amazon.com, Walmart, Home Depot, Wayfair, Target, Bed Bath and Beyond, and Napqueensleep.com from February 2020 through October 2023. The retail price ranged between $160 and $375. The mattresses were manufactured in the United States, Kosovo, and Greece.

3. Hazard Information

The recalled mattresses violate mandatory federal flammability regulations for mattresses. This violation poses a fire hazard to consumers. As of the date of the recall notice, no injuries or incidents have been reported.

4. Consumer Action Required

Consumers should stop using the recalled mattresses immediately. Consumers must contact Nap Queen Sleep to receive a free fitted cover to place on their mattress. The fitted cover is intended to bring the mattress into compliance with the federal standard.

5. Official Remedy

The official remedy offered by the firm is a repair. Specifically, consumers will receive a free fitted cover to put on their mattress. The firm is contacting all known purchasers directly regarding this remedy.

6. Contact Information

Consumers may contact Nap Queen Sleep for more information by:
– Telephone: Toll-free at 866-387-6239, available from 9 a.m. to 5 p.m. CT, Monday through Friday.
– Email: recall@napqueens.com
– Online: Visit https://www.napqueensleep.com/pages/napqueen-victoria-hybrid-mattress-recall-program or go to www.napqueensleep.com and click “Product Recall” at the top of the page.

Recall Timeline

  • **June 13, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Nap Queen Sleep Victoria Hybrid Mattresses?

A: Check the model and serial number on your product against the official recall notice (#9971).

Q: What should I do if I own the recalled Nap Queen Sleep Victoria Hybrid Mattresses?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Nap Queen Sleep Victoria Hybrid Mattresses?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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