Anker Power Banks Recall

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Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Anker Power Banks

Brand: Anker Innovations Limited, of Hong Kong, China

Hazards: Fire Hazard, Burn Hazard, Strangulation Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10067 |
View original notice →

Recall Summary

Product Anker Power Banks
Brand Anker Innovations Limited, of Hong Kong, China
Category Electronics
Recall Number 10067
Hazard Fire Hazard, Burn Hazard, Strangulation Hazard
Units Affected Not specified
Recall Date October 17, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database: Consumer Safety Database
Record Type: Factual Recall Notice
Source: CPSC Recall Number 25011

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1. Recall Summary

On October 17, 2024, a recall was announced for certain Anker Power Banks. The recall was initiated by the manufacturer, Anker Innovations Limited, of Hong Kong, China. The recall is due to a fire and burn hazard associated with the lithium-ion battery in the power banks. The firm has received 28 reports of incidents involving the batteries overheating, exploding, and the power bank catching on fire. Two injuries have been reported, which included first and second degree burns to the consumer’s hands.

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2. Affected Products

The recall involves Anker Power Banks with model numbers A1642, A1647, and A1652. The power banks are portable electronic charging devices for smartphones, tablets, and laptops. The maximum output for each model is as follows: 12W for model A1642, 15W for model A1647, and 20W for model A1652. The word “Anker” is engraved on the front of the device, and the model numbers A1642, A1647, and A1652 are located on the back of the power bank.

Approximately 2,100 units are affected by this recall. The recalled power banks were sold at Best Buy, Target, NEXT TRADING SAS, C2 Wireless, and K Spider Inc. stores nationwide, as well as online at Amazon.com, eBay.com, AliExpress.com, and Walmart.com. The products were sold from January 2024 through July 2024 for between $40 and $60.

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3. Hazard Information

The hazard associated with these power banks is that the lithium-ion battery can overheat. This overheating poses fire and burn hazards. The firm has received 28 reports of incidents where the batteries overheated, exploded, or caused the power bank to catch on fire. Two injuries have been reported, specifically first and second degree burns to the consumer’s hands.

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4. Consumer Action Required

Consumers should immediately stop using the recalled power banks. Consumers should then contact Anker Innovations for instructions on receiving a free replacement power bank. Consumers should visit https://www.anker.com/product-recalls to register for the recall. Additionally, consumers should dispose of the lithium-ion batteries in accordance with local and state regulations.

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5. Official Remedy

The official remedy offered by Anker Innovations is a free replacement power bank. Consumers are required to contact the firm and register for the recall via the provided website to receive the replacement.

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6. Contact Information

Consumers can contact Anker Innovations for more information by:
– Phone: 800-988-7973, available from 9 a.m. to 5 p.m. PT, Monday through Friday.
– Email: support@anker.com.
– Online: https://support.anker.com/s/emailcontactus.
– LiveChat: Available at https://support.anker.com/s/contact-us.
– Recall Website: https://www.anker.com/product-recalls.
– Company Website: www.anker.com, click on “Product Recalls” at the bottom of the page.

Recall Timeline

  • **October 17, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Anker Power Banks?

A: Check the model and serial number on your product against the official recall notice (#10067).

Q: What should I do if I own the recalled Anker Power Banks?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Anker Power Banks?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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