ARVA Neo BT Pro Avalanche Transceivers Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record – Reclia Database

Recall Summary
This recall involves ARVA Neo BT Pro Avalanche Transceivers. The recall was published on February 27, 2025, under Recall Number 25164. The affected devices are black plastic transceivers with an LCD screen located below a red mark button. The text “NEO BT PRO” is printed on the left side of the device. The serial numbers of the affected beacons range from NBP00052-1027 to NBP00287-1127 and from NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid. The recall was initiated by the importer, Nic Impex ARVA Corp., of Orem, Utah. The products were manufactured in France.

Affected Products
The recalled product is the ARVA Neo BT Pro Avalanche Transceiver. Approximately 1,067 units are affected. The transceivers were sold at winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com, and Evo.com from September 2022 through January 2025. The retail price was about $430. No specific model numbers or UPCs are provided in the recall notice.

Hazard Information
The hazard identified in the recall notice is that a fuse within the avalanche transceiver can be defective. This defect can cause power to drain from the battery, posing a risk of loss of emergency communication. The recall notice states that this loss of emergency communication could result in serious injury or death. No injuries have been reported in connection with this hazard.

Consumer Action Required
Consumers should immediately stop using the recalled device. After stopping use, consumers should contact NIC IMPEX ARVA CORP. to arrange for a free inspection and repair. The firm will provide consumers with a shipping label to return the recalled transceiver. No other consumer actions are specified in the recall notice.

Official Remedy
The official remedy offered by the firm is a free inspection and repair of the recalled transceiver. The remedy is classified as a repair. Consumers will receive a shipping label from the firm to return the device. No refund or replacement is offered as part of this remedy.

Contact Information
Consumers may contact ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday. Consumers may also visit the firm’s website at https://us.arva-equipment.com/content/1488-recall and click on “USA” or go to https://us.arva-equipment.com/module/arvaextra/productrecall for more information. The importer is Nic Impex ARVA Corp., of Orem, Utah. No other contact information is provided in the recall notice.

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