Segway Ninebot Max G30P and Max G30LP KickScooters Recall

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Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Segway Ninebot Max G30P and Max G30LP KickScooters

Brand: Segway

Hazards: Fall Hazard, Laceration Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10211 |
View original notice →

Recall Summary

Product Segway Ninebot Max G30P and Max G30LP KickScooters
Brand Segway
Category Consumer Goods
Recall Number 10211
Hazard Fall Hazard, Laceration Hazard
Units Affected Not specified
Recall Date March 20, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database Entry ID: 10211
CPSC Recall Number: 25193
Date Published: 2025-03-20

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1. Recall Summary

Segway Inc., of Los Angeles, California, is recalling all Segway Ninebot Max G30P and Max G30LP KickScooters. The recall was initiated due to a fall hazard and risk of serious injury associated with the folding mechanism. The recall notice was published on March 20, 2025.

2. Affected Products

The recall involves all units of the following models:
– Segway Ninebot Max G30P KickScooter: Black in color with yellow accents. The model is 46 inches long, 19 inches wide, 47 inches high, and weighs 42 pounds.
– Segway Ninebot Max G30LP KickScooter: Gray in color with yellow accents. The model is 44 inches long, 19 inches wide, 45 inches high, and weighs 39 pounds.

Both models have the brand name “ninebot” on the foot platform and the top of the handlebars. The model number is located on a label on the side of the foot deck.

Number of Units: Approximately 220,000 units were sold in the United States.

Sold At: The scooters were sold nationwide at Best Buy, Costco, Walmart, Target, and Sam’s Club, as well as online at Segway.com and Amazon.com.

Sold Dates: The products were sold from January 2020 through February 2025.

Price: The scooters were sold for between $600 and $1,000.

Country of Manufacture: China and Malaysia.

3. Hazard Information

The hazard involves the folding mechanism of the scooter. According to the recall notice, the folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use. This poses a fall hazard to consumers.

Incidents and Injuries: Segway has received 68 reports of folding mechanism failures. These incidents have resulted in 20 injuries, including abrasions, bruises, lacerations, and broken bones.

4. Consumer Action Required

Consumers should immediately stop using the recalled scooters. Consumers must contact Segway to receive information to determine whether the folding mechanism on their specific scooter needs adjustment.

5. Official Remedy

The official remedy is a Repair. Consumers who contact Segway will receive a free maintenance kit. The kit includes tools and instructions for checking and tightening the folding mechanism and keeping it properly maintained.

6. Contact Information

– Phone: Segway at 800-914-6110, available from 9 a.m. to 5 p.m. Monday through Friday.
– Email: recall@segway.com
– Website: Consumers can visit https://service.segway.com/recall or www.segway.com, and click on “Recall Center” at the bottom of the page for more information.

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Note: This record is compiled exclusively from the provided CPSC recall notice data. Any information not present in the source data is noted as “Not specified in the recall notice.” No testing, safety analysis, or editorial judgment has been performed by this database.

Recall Timeline

  • **March 20, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Segway Ninebot Max G30P and Max G30LP KickScooters?

A: Check the model and serial number on your product against the official recall notice (#10211).

Q: What should I do if I own the recalled Segway Ninebot Max G30P and Max G30LP KickScooters?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Segway Ninebot Max G30P and Max G30LP KickScooters?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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