RELIEVE Numbing Cream Recall

Published by Reclia Safety Desk | July 18, 2026

Recall Information Record – Reclia Database

Recall Summary
On September 25, 2025, Mad Rabbit Inc., of Los Angeles, California, initiated a recall of approximately 28,000 units of “RELIEVE” Numbing Cream. The recall was issued because the product violates the mandatory standard for child-resistant packaging under the Poison Prevention Packaging Act. The recall notice was published by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 25477. No injuries have been reported in connection with this recall.

Affected Products
The recalled product is “RELIEVE” Numbing Cream. The cream is contained in a short, wide-mouthed white container. A label is located on the front of the container with black lettering. The word “RELIEVE” appears in large type. The company’s logo and the words “Mad Rabbit,” “Numbing Cream,” and “Menthol” appear in smaller type. The product was sold at trade shows, tattoo shops, and other retailers nationwide, as well as online at MadRabbit.com, from October 2024 through August 2025. The retail price was approximately $26. The product was manufactured in the United States. Model numbers, UPC codes, and lot numbers are not specified in the recall notice.

Hazard Information
The numbing cream contains lidocaine. Under the Poison Prevention Packaging Act, products containing lidocaine must be packaged in child-resistant containers. The packaging of this recalled numbing cream is not child-resistant. This poses a risk of serious injury or death from poisoning if the contents are swallowed by young children. No incidents or injuries have been reported as of the date of the recall notice.

Consumer Action Required
Consumers who have purchased the recalled “RELIEVE” Numbing Cream should immediately secure the product out of the sight and reach of children. After securing the product, consumers may continue to use the product as directed. Consumers should then contact Mad Rabbit via email or online to request a free child-resistant lid to store the product.

Official Remedy
The official remedy offered by Mad Rabbit is a repair. Specifically, the company will provide consumers with a free child-resistant lid to place on the container. Consumers do not need to return the product or dispose of it; they may continue using the cream after securing it with the new lid.

Contact Information
Consumers may contact Mad Rabbit by email at product@madrabbit.com. Alternatively, consumers can visit the company’s website at https://www.madrabbit.com/pages/product-recalls or go to https://www.madrabbit.com/pages/contact-us and click on “Product Recall” for more information. No phone number is specified in the recall notice.

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