EcoFlow Delta Max 2000 Power Stations Recall

Published by Reclia Safety Desk | July 18, 2026

Recall Information Record
Database Entry ID: 10424
Recall Number: 26010
Date of Record: 2025-10-09

1. Recall Summary
EcoFlow Technology, Inc., of San Francisco, California, is conducting a voluntary recall of approximately 25,030 EcoFlow Delta Max 2000 Model EFD310 Power Stations. The recall was published on October 9, 2025. The recalled products were manufactured in China and sold at Costco.com, Amazon.com, and Ecoflow.com from July 2022 through May 2025 for about $1,600.

2. Affected Products
The recall involves the EcoFlow Delta Max 2000 Model EFD310 Power Station. The recalled power stations are black and silver, with a rectangular LCD display screen on the front and six electrical outlets on the back. The text “ECOFLOW MAX” is printed on the right side of the unit. The model number “EFD310” and the product name “EcoFlow DELTA Max (2000)” are printed on the nameplate located on the underside of the product. The number of units affected is approximately 25,030.

3. Hazard Information
According to the recall notice, the power stations may overheat and ignite, posing a risk of serious burn injury and fire hazard. EcoFlow Technology has received six reports of the recalled power stations catching fire, with property damage totaling over $850,000. No specific injury counts or severity details beyond the fire reports and property damage figure are provided in the source data.

4. Consumer Action Required
Consumers should immediately stop using the recalled power stations. Consumers must then contact EcoFlow Technology for instructions on installing a free repair in the form of a firmware update. The recall notice does not specify any alternative action, such as returning the product to a retailer, for consumers who cannot or do not wish to install the firmware update.

5. Official Remedy
The official remedy is a free repair in the form of a firmware update. Consumers are instructed to contact EcoFlow Technology to receive instructions on how to install this update. No refund, replacement unit, or other remedy option is listed in the source data.

6. Contact Information
Consumers may contact EcoFlow Technology for more information by the following methods:
– Toll-free telephone: 833-424-4137, available from 9 a.m. to 4 p.m. ET, Monday through Friday.
– Email: deltamax2000@ecoflow.com
– Website: Consumers can visit https://www.ecoflow.com/us/blog/ecoflow-delta-max-2000-recall-firmware-update for direct information, or go to https://us.ecoflow.com and click on “IMPORTANT RECALL INFORMATION and Firmware Update” at the top of the page.

Additional Information Not Specified in the Recall Notice:
– The specific version or date of the firmware update required.
– Whether the firmware update is applied via a mobile app, USB connection, or other method.
– Any specific serial numbers or date codes for the affected units beyond the model number EFD310.
– The names of specific retailers (beyond Costco.com, Amazon.com, and Ecoflow.com) that sold the product.
– Any instructions for consumers who purchased the product secondhand or as a gift.

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