Published by Reclia Safety Desk | July 17, 2026
📌 EU Safety Gate Recall Notice
Product: Lighting chain
Brand: Sternhoff
Country: Slovakia
Hazards: Electric Shock Hazard, Strangulation Hazard, Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #SR/01350/26 |
View original notice →
Recall Summary
| Product | Lighting chain |
| Brand | Sternhoff |
| Country | Slovakia |
| Case Number | SR/01350/26 |
| Hazard | Electric Shock Hazard, Strangulation Hazard, Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
Recall Information Record – EU Safety Gate Database
1. Recall Summary
This recall notice, case number SR/01350/26, was issued by the notifying country of Slovakia. The product is a lighting chain sold under the brand name Sternhoff, specifically the model “LED Christmas Lights Icicle” (type/model number SDH398). The product was sold online, in particular via the retailer tvojbyt.sk. The recall was initiated by the distributor, who has taken multiple measures including recall of the product from end users, withdrawal of the product from the market, and warning consumers of the risks. The date of entry into force for these measures is listed as unknown.
2. Affected Products
– Product: Lighting chain (intended for interconnection, containing non-replaceable LED lights and a device for changing lighting modes)
– Brand: Sternhoff
– Name: LED Christmas Lights Icicle
– Type/Model Number: SDH398
– Barcode: 5904347194598
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Country of Origin: Poland
– Distribution: Sold online, in particular via tvojbyt.sk
3. Hazard Information
The product presents a risk of electric shock. According to the recall notice, the product has insufficient mechanical strength, insufficient nominal cross-section of the conductors, and the structure of the cord extension socket allows single-pole insertion of plugs. As a result, the user could touch accessible live parts and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60598-1 and EN 60598-2. The risk level is classified as “Serious risk” by the notifying country.
4. Consumer Action Required
The distributor has taken the following notified measures:
– Recall of the product from end users.
– Withdrawal of the product from the market.
– Warning consumers of the risks.
Consumers who have purchased this product should stop using it immediately and follow the instructions provided by the distributor or retailer. The recall notice does not specify a specific return procedure or deadline. Consumers are advised to contact the point of sale (tvojbyt.sk or other retailers where the product was sold) for further instructions on how to return or dispose of the product safely.
5. Official Remedy
The official remedy is a recall of the product from end users, as notified by the distributor. The recall notice does not specify whether the remedy is a refund, replacement, or other form of compensation. Consumers should contact the seller or distributor to confirm the exact remedy available. The distributor has also withdrawn the product from the market to prevent further sales.
6. Contact Information
– Notifying Country: Slovakia
– Case Number: SR/01350/26
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098756
– Product sold via: tvojbyt.sk (online retailer)
– Distributor: Not specified by name in the recall notice.
– Manufacturer: Not specified in the recall notice.
– Recall Code: Not specified in the recall notice.
– Additional Images: Available at the following EU Safety Gate links:
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006824
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006825
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006826
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006827
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006828
Note: No direct consumer contact phone number, email address, or physical address for the distributor or manufacturer is provided in the recall notice. Consumers are advised to contact the retailer where the product was purchased for further assistance.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Lighting chain?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01350/26).
Q: What should I do if I own the recalled Lighting chain?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Lighting chain?
A: Contact the manufacturer or retailer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.