Wireless earphones Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 17, 2026

📌 EU Safety Gate Recall Notice

Product: Wireless earphones

Brand: EZRA

Country: Hungary

Hazards: Fire Hazard, Electric Shock Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #OR/00048/26 |
View original notice →

Recall Summary

Product Wireless earphones
Brand EZRA
Country Hungary
Case Number OR/00048/26
Hazard Fire Hazard, Electric Shock Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

Reclia – Recall Information Database Record

Case Number: OR/00048/26
Notifying Country: Hungary
Date of Entry into Force of Measures: 13/03/2025

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1. Recall Summary

The notifying country, Hungary, has issued a recall for EZRA brand TWS wireless earphones. The recall was initiated due to a safety defect identified in the product’s battery management system. The product does not comply with the General Product Safety Regulation nor with the European standard EN 62368-1. The recall notice specifies that the battery management system lacks a cell temperature monitoring device. As a result, the product can overheat and cause burns to the user. The recall was ordered by the competent authority in Hungary, and the measures apply to the distributor of the product.

2. Affected Products

– Product: Wireless earphones
– Brand: EZRA
– Name: TWS
– Type/Model Number: TWS05
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Country of Origin: People’s Republic of China
– Description: White wireless earphones with charging cable.
– Category: Electrical appliances and equipment

The recall applies to all units of the EZRA TWS05 model wireless earphones that were distributed in Hungary. No specific batch numbers, barcodes, or production date ranges are provided in the source data.

3. Hazard Information

The recall notice identifies the following hazard:

– Risk Type: Burns
– Danger: The battery management system lacks a cell temperature monitoring device. The product can overheat and cause burns to the user.
– Non-Compliance: The product does not comply with the General Product Safety Regulation nor with the European standard EN 62368-1.

No other hazards, such as fire or electric shock, are explicitly described in the source data beyond the stated risk of burns due to overheating. The recall notice does not provide any reports of incidents, injuries, or consumer complaints.

4. Consumer Action Required

The recall notice does not specify any direct instructions for consumers. The official measures ordered by the authority are directed at the distributor. The measures include:

– Withdrawal of the product from the market.
– Ban on the marketing of the product and any accompanying measures.

Both measures entered into force on 13/03/2025. Consumers who have purchased the EZRA TWS05 wireless earphones are advised to stop using the product immediately and to contact the distributor or retailer from whom the product was purchased for further instructions. The recall notice does not provide a specific consumer hotline, website, or return procedure.

5. Official Remedy

The official remedy, as ordered by the authority in Hungary, consists of the following measures applied to the distributor:

– Withdrawal of the product from the market: The distributor is required to remove all remaining stock of the affected product from retail shelves and distribution channels.
– Ban on the marketing of the product and any accompanying measures: The distributor is prohibited from selling, offering for sale, or otherwise making the product available to consumers.

The recall notice does not specify a remedy for consumers who have already purchased the product, such as a refund, replacement, or repair. Consumers should contact the point of sale to inquire about available remedies.

6. Contact Information

– Notifying Country: Hungary
– Case Number: OR/00048/26
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098619
– Brand: EZRA
– Distributor: Not specified in the recall notice.
– Manufacturer: Not specified in the recall notice.
– Consumer Contact: Not specified in the recall notice.

Consumers seeking further information are advised to contact the retailer or distributor from which the product was purchased. No direct contact details for the brand, manufacturer, or Hungarian authority are provided in the source data.

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Wireless earphones?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #OR/00048/26).

Q: What should I do if I own the recalled Wireless earphones?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Wireless earphones?

A: Contact the manufacturer or retailer using the information in the recall notice.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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