Published by Reclia Safety Desk | July 17, 2026
📌 EU Safety Gate Recall Notice
Product: Passenger van / Light commercial vehicle
Brand: CITROEN
Country: France
Hazards: Chemical Risk, Fire Hazard, Electric Shock Hazard, Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #SR/01581/26 |
View original notice →
Recall Summary
| Product | Passenger van / Light commercial vehicle |
| Brand | CITROEN |
| Country | France |
| Case Number | SR/01581/26 |
| Hazard | Chemical Risk, Fire Hazard, Electric Shock Hazard, Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
Recall Information Record – EU Safety Gate Database
Case Number: SR/01581/26
Date of Entry: Not specified in the recall notice.
Notifying Country: France
—
1. Recall Summary
The manufacturer CITROEN has initiated a voluntary recall of certain passenger vans and light commercial vehicles. The recall is based on a non-compliance identified with the EU Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles. The affected models are the CITROEN Spacetourer and CITROEN Jumpy. The recall was notified by France and the date of entry into force for the measure is 26/05/2026.
2. Affected Products
– Brand: CITROEN
– Product Name: Spacetourer, Jumpy
– Category: Motor vehicles (Passenger van / Light commercial vehicle)
– Type/Model Number: e2*2007/46*0530*24, e2*2007/46*0531*31
– Vehicle Identification Numbers (VIN): VF7VNFC17RU361062 – VF7VPFC34TU392489
– Production Dates: 06.06.2025 – 22.01.2026
– Country of Origin: France
– Company Recall Code: GY5
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
3. Hazard Information
The recall is issued due to a fire risk. The danger is described as follows: The starter body may contact the battery’s positive cable due to insufficient cable protection. This could cause an electric arc or short circuit, leading to smoke from the engine compartment and a fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
4. Consumer Action Required
The recall notice states that the measure is a “Recall of the product from end users.” Consumers who own an affected vehicle (within the specified VIN range and production dates) should contact an authorized CITROEN dealer or service center to have the vehicle inspected and repaired. The recall is mandatory and is being conducted by the manufacturer. No further specific consumer instructions are provided in the source data.
5. Official Remedy
The official remedy is a recall of the product from end users. The type of economic operator taking the notified measure is the manufacturer. The measure involves the recall of the affected vehicles for inspection and repair to address the insufficient cable protection and prevent contact between the starter body and the battery’s positive cable. The date of entry into force for this measure is 26/05/2026.
6. Contact Information
– Manufacturer: CITROEN
– Notifying Country: France
– Company Recall Code: GY5
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099160
– Case Number: SR/01581/26
– Contact details for individual consumers (phone number, email, or website): Not specified in the recall notice. Consumers are advised to contact their local authorized CITROEN dealer for service arrangements.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Passenger van / Light commercial vehicle?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01581/26).
Q: What should I do if I own the recalled Passenger van / Light commercial vehicle?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Passenger van / Light commercial vehicle?
A: Contact the manufacturer or retailer using the information in the recall notice.
Q: What are the health risks from this chemical hazard?
A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.
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Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.