Shampoo Recall – EU Safety Gate

Published by Reclia Safety Desk | July 17, 2026

Recall Information Record – Reclia Database

1. Recall Summary
This recall notice, case number SR/01564/26, was issued by the notifying country of Greece on 22 December 2025. The product is a hair shampoo marketed under the brand S.U.N.D.A.Y., sold as “MOISTURISE SHAMPOO” in a 350 ml container. The product was found to contain formaldehyde at a measured value of 0.137%, which exceeds permitted limits under EU Cosmetic Products Regulation. The product originates from the People’s Republic of China. The risk level is classified as “Serious risk” by the notifying authority. The measure ordered is a withdrawal of the product from the market by the distributor.

2. Affected Products
– Product type: Hair shampoo (cosmetic product)
– Brand: S.U.N.D.A.Y.
– Product name: MOISTURISE SHAMPOO
– Batch number: 9868
– Volume: 350 ml
– Country of origin: People’s Republic of China
– Notifying country: Greece
– Case number: SR/01564/26
– Model number / type: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Production dates: Not specified in the recall notice.
– Company recall code: Not specified in the recall notice.

3. Hazard Information
The product poses a chemical risk. According to the recall notice, the product contains formaldehyde at a measured value of 0.137%. Formaldehyde is identified as a skin sensitiser that can trigger allergic reactions. Additionally, the notice states that formaldehyde may cause cancer. The product does not comply with the Cosmetic Products Regulation (EU regulation governing cosmetic product safety). No other hazards are specified in the source data.

4. Consumer Action Required
The recall notice does not provide specific instructions directed at consumers regarding what they should do with the product. The official measure ordered by the notifying authority is a withdrawal of the product from the market. Consumers who have purchased this product are advised to check the batch number (9868) and brand name (S.U.N.D.A.Y. MOISTURISE SHAMPOO) against the affected product details. For further guidance, consumers should contact the distributor or the retailer from whom the product was purchased, or refer to the official safety gate alert at the reference link provided in the source data.

5. Official Remedy
The official remedy ordered by the competent authority in Greece is the withdrawal of the product from the market. The measure was ordered to the distributor. The date of entry into force of this measure is 22 December 2025. No information regarding a refund, replacement, or other consumer-level remedy (such as a recall from consumers) is specified in the recall notice. The type of economic operator to whom the measure was ordered is the distributor.

6. Contact Information
– Official Safety Gate alert reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099019
– Notifying country: Greece
– Case number: SR/01564/26
– Distributor contact details: Not specified in the recall notice.
– Manufacturer contact details: Not specified in the recall notice.
– Consumer hotline or email: Not specified in the recall notice.

Additional Notes
– The product images are available at the following URLs (as provided in the source data): https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11010216 and https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11010217.
– No other information regarding the product’s distribution dates, retail outlets, or specific consumer notification procedures is included in the source data.

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