Hair cream Recall – EU Safety Gate

Published by Reclia Safety Desk | July 17, 2026

Recall Information Record – Reclia Database

1. Recall Summary
The European Commission’s Safety Gate system has published a recall notification concerning a cosmetic product marketed under the brand ORZENE. The recall was initiated by authorities in Greece and is classified as a serious risk. The product is a hair cream that has been found to contain an undeclared allergenic fragrance ingredient, in violation of the Cosmetic Products Regulation. The responsible distributor has been ordered to withdraw the product from the market. The recall case number is SR/01565/26.

2. Affected Products
– Product type: Hair cream for hydration treatment
– Brand: ORZENE
– Product name: BEER RECIPES BREWER’S YEAST AND OAT MILK
– Pack size: 100 ml
– Batch number: 23291297 C7
– Model or type number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Country of origin: Not specified in the recall notice (listed as “Unknown”).
– Notifying country: Greece
– Production dates: Not specified in the recall notice.

3. Hazard Information
The recall notice identifies the risk type as “Chemical.” The specific danger is that the product contains the allergenic fragrance benzyl alcohol, which is not mentioned in the list of ingredients on the product labelling. According to the recall notice, failure to mention the presence of an allergenic fragrance in the labelling of leave-on products may cause dermatitis, eczema, or more serious skin reactions in persons who are already sensitized to this substance. The product does not comply with the Cosmetic Products Regulation.

4. Consumer Action Required
The recall notice states that the measure ordered is the withdrawal of the product from the market. Consumers who have purchased the affected batch (batch number 23291297 C7) of ORZENE BEER RECIPES BREWER’S YEAST AND OAT MILK hair cream should stop using the product immediately. The recall notice does not specify a specific consumer-facing recall procedure, such as returning the product to a retailer or contacting the manufacturer directly. Consumers are advised to follow the instructions provided by the distributor or retailer from whom the product was purchased, or to consult the official Safety Gate alert for any updates.

5. Official Remedy
The official measure ordered by the competent authority is the withdrawal of the product from the market. The type of economic operator to whom the measure was ordered is the distributor. The date of entry into force of this measure is 22 December 2025. The recall notice does not specify a remedy for individual consumers, such as a refund, replacement, or compensation. Consumers should contact the point of sale or the distributor for information regarding any available remedy.

6. Contact Information
– Recall case number: SR/01565/26
– Safety Gate alert reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099003
– Notifying country: Greece
– Company recall code: Not specified in the recall notice.
– Manufacturer or distributor contact details: Not specified in the recall notice. Consumers seeking further information should refer to the official Safety Gate alert page or contact the retailer where the product was purchased.

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