Laser therapy device Recall – EU Safety Gate

Published by Reclia Safety Desk | July 17, 2026

Recall Information Record – EU Safety Gate

1. Recall Summary
The notifying country of Hungary has issued a recall and market withdrawal for a laser therapy device branded as Pannonfitt, model name “Family Laser”. The action was ordered on 23 June 2025 against the importer. The recall notice, case number OR/00073/26, is based on data published in the EU Safety Gate system. The product is classified under the category of electrical appliances and equipment. The recall is classified at “Other risk levels” by the notifying authority.

2. Affected Products
– Product: Low-level laser therapy device for home use
– Brand: Pannonfitt
– Name: Family Laser
– Type / Model Number: CDU23, JG044961
– Batch Number: GM202310144
– Barcode: Not specified in the recall notice.
– Country of Origin: People’s Republic of China
– Notifying Country: Hungary
– Description per recall notice: The device is a low-level laser therapy unit intended for home use. It includes a USB charging cable and a pair of protective glasses. The handheld device is stored in a blue, zippered, hard-shell carrying case.
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.

3. Hazard Information
The recall notice identifies the risk type as “Burns”. The specific danger stated in the source data is: “The battery management system lacks a cell temperature monitoring device. The product can overheat and cause burns.” The notice further states that the product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 62133 and EN 60335. No other hazards, such as fire or electric shock, are explicitly described in the source data beyond the stated overheating and burn risk.

4. Consumer Action Required
The recall notice specifies that the following measure was ordered against the importer, with a date of entry into force of 23 June 2025:
– Recall of the product from end users.
Consumers who have purchased the Pannonfitt Family Laser device (model CDU23, JG044961, batch GM202310144) are advised to stop using the product immediately and follow the instructions provided by the importer or the notifying authority. The source data does not include specific step-by-step consumer instructions beyond the official recall order. Consumers should refer to the official EU Safety Gate alert (reference URL provided in the source data) or contact the importer for detailed return or disposal procedures.

5. Official Remedy
The official remedy ordered by the notifying authority (Hungary) consists of two measures, both effective as of 23 June 2025:
– Withdrawal of the product from the market (ordered against the importer).
– Recall of the product from end users (ordered against the importer).
The source data does not specify whether the remedy includes a refund, replacement, or repair. The type of remedy (e.g., financial compensation or product exchange) is not stated in the recall notice. Consumers should contact the importer for details on the specific remedy offered.

6. Contact Information
– Notifying Country: Hungary
– EU Safety Gate Case Number: OR/00073/26
– EU Safety Gate Reference URL: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099208
– Importer: The type of economic operator to whom the measures were ordered is listed as “Importer”. The name and contact details of the importer are not specified in the recall notice.
– Manufacturer: Not specified in the recall notice.
– Consumer Contact: Not specified in the recall notice. Consumers are advised to consult the official EU Safety Gate alert page for any updated contact information or to contact the retailer from which the product was purchased.

Frequently Asked Questions