Avalanche transceiver Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 17, 2026

📌 EU Safety Gate Recall Notice

Product: Avalanche transceiver

Brand: ARVA

Country: France

Hazards: Electric Shock Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01710/26 |
View original notice →

Recall Summary

Product Avalanche transceiver
Brand ARVA
Country France
Case Number SR/01710/26
Hazard Electric Shock Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

Recall Information Record – EU Safety Gate Database

Case Number: SR/01710/26
Date of Entry: Based on measures effective from 16/04/2026 and 03/07/2026
Notifying Country: France
Country of Origin: France

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1. Recall Summary

The product subject to this recall is an avalanche transceiver, identified as a casualty detector for avalanche situations. The recall was initiated by the distributor and other economic operators in France. The measures include withdrawal of the product from the market, recall from end users, removal of the product listing by the online marketplace, and warning consumers of the risks. The recall is based on a malfunction that affects the device’s core safety function. The product does not comply with the requirements of the Radio Equipment Directive.

2. Affected Products

– Product: Avalanche transceiver (avalanche casualty detector)
– Brand: ARVA
– Model / Type Number: NEO BT PRO
– Barcode(s): 3700507913434, 3700507913984, 3700507915810
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Country of Origin: France
– Notifying Country: France

3. Hazard Information

The device has a malfunction. According to the recall notice, this malfunction could render the device inoperative for signal transmission and for the search for a buried victim in the event of an avalanche. The product does not comply with the requirements of the Radio Equipment Directive. The risk type is classified as “Injuries” in the source data.

4. Consumer Action Required

Consumers are advised to take the following actions as specified in the recall notice:
– Consumers should be aware that the product has been recalled from end users.
– Consumers are warned of the risks associated with the product.
– Consumers should follow the instructions provided by the distributor and the manufacturer regarding the recall.
– Consumers should cease use of the affected product immediately and contact the distributor or manufacturer for further instructions.

5. Official Remedy

The following measures have been taken by the economic operators, with effective dates as specified:

– Withdrawal of the product from the market: Effective 16/04/2026.
– Recall of the product from end users: Effective 16/04/2026.
– Removal of this product listing by the online marketplace: Effective 03/07/2026.
– Warning consumers of the risks: Effective 03/07/2026.

The type of economic operator taking these measures is the Distributor (for withdrawal and recall) and Other (for listing removal and consumer warning). The specific remedy for consumers (e.g., refund, replacement, or repair) is not explicitly detailed in the recall notice beyond the recall from end users.

6. Contact Information

– Recall Website (Manufacturer): https://www.arva-equipment.com/module/arvaextra/productrecall2026
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099204
– Case Number: SR/01710/26
– Notifying Country Authority: France (specific authority not named in the source data)

Additional Notes:
– The product is classified as a “Serious risk” in the source data.
– The company recall code is not specified in the recall notice.
– The production dates are not specified in the recall notice.

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Avalanche transceiver?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01710/26).

Q: What should I do if I own the recalled Avalanche transceiver?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Avalanche transceiver?

A: Contact the manufacturer or retailer using the information in the recall notice.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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