Cream Recall – EU Safety Gate

Published by Reclia Safety Desk | July 17, 2026

RECALL INFORMATION RECORD

Database: EU Safety Gate / Consumer Safety Database
Record Type: Factual Recall Notice
Date of Entry: Based on notification from Germany

—

1. Recall Summary

This recall notice, case number SR/02017/26, was issued by the notifying country of Germany concerning a cosmetic product. The product is a perfumed cream advertised as CBD-infused, marketed under the brand name CBD Vital. The specific product name is “Kühlende CBD Creme, Cool” (Cooling CBD Cream). The recall was initiated due to the presence of prohibited psychoactive substances in the product, which violates the EU Cosmetic Products Regulation. The product originates from Austria. The retailer has taken the measure of stopping sales, effective 30/06/2026.

2. Affected Products

– Product Type: Cream (Cosmetic)
– Brand: CBD Vital
– Product Name: Kühlende CBD Creme, Cool
– Batch Number: 325-CV5C
– Barcode: 9120071861803
– Type/Model Number: Not specified in the recall notice.
– Country of Origin: Austria
– Notifying Country: Germany
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.

3. Hazard Information

The product has been classified as presenting a Chemical risk. The specific danger identified in the recall notice is as follows:

– The product contains cannabidiol (CBD) and delta-9-tetrahydrocannabinol (THC).
– Measured values for these substances are up to 0.5% by weight for CBD and 0.3% by weight for THC.
– These substances are psychoactive and can cause central nervous system disorders.
– The product does not comply with the Cosmetic Products Regulation.

The risk level has been officially classified as Serious risk by the notifying authority.

4. Consumer Action Required

The recall notice specifies that the type of economic operator taking the notified measure is the Retailer. The specific action taken by the retailer is a Stop of sales. The date of entry into force for this measure is 30/06/2026.

Consumers who have purchased this product should follow the instructions provided by the retailer or the manufacturer. The recall notice does not explicitly state a specific consumer action (e.g., “stop using immediately” or “return to store”) beyond the retailer’s cessation of sales. Consumers are advised to contact the point of purchase or the brand for further guidance on how to proceed with the product they may possess.

5. Official Remedy

The official remedy, as stated in the recall notice, is the Stop of sales by the retailer. The notice does not explicitly detail a specific remedy for consumers who have already purchased the product, such as a refund, replacement, or recall from consumers. The only measure recorded is the cessation of further sales of the affected batch (325-CV5C) at the retail level.

6. Contact Information

– Case Number: SR/02017/26
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099532
– Notifying Country: Germany
– Country of Origin: Austria
– Brand: CBD Vital
– Retailer: Not specified in the recall notice.
– Manufacturer: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.

For further information, consumers may contact the retailer where the product was purchased or consult the official EU Safety Gate portal using the reference link provided above.

Frequently Asked Questions

Related EU Recalls (Click to expand)

• 
  Tattoo ink
  
  Chemical Risk, Non-Compliance
• 
  Rodenticide
  
  Chemical Risk, Non-Compliance
• 
  Rodenticide
  
  Chemical Risk, Non-Compliance
• 
  Rodenticide
  
  Chemical Risk, Non-Compliance
• 
  Coffee pot
  
  Chemical Risk, Fire Hazard