Safety Recall: Paloma Gas Water Heater – Japan CAA

Published by Reclia Safety Desk | July 16, 2026

Recall Information Record

Case Number: 00000033145
Product: Gas Water Heater
Brand: Paloma
Hazards: Safety Risk
Source: Japan Consumer Affairs Agency (CAA)

WHAT HAPPENED

Paloma has announced a recall for certain gas burner-equipped bath heaters, gas instantaneous water heaters, and gas hot water heat source units. The recall was published on the Japan Consumer Affairs Agency recall information site under management number 00000033145. The issue stems from inadequate maintenance of processing equipment, which caused dimensional variation in the gas pipe connection parts, potentially leading to gas leakage.

This recall is significant because gas leakage poses a serious safety risk, including fire, explosion, or carbon monoxide poisoning. The affected products are outdoor-type units with specific configurations. Consumers who own these products should verify if their unit is included in the recall and take immediate action to prevent potential hazards.

If you own one of the affected Paloma products, please take the following steps:

• Check the product name and model against the recall notice. The affected categories are: gas burner-equipped bath heater (outdoor type, with hot water supply), gas instantaneous water heater (outdoor type, front-stop type), and gas hot water heat source unit (outdoor type, hot water supply/heating).
• Contact Paloma or visit the official recall page for inspection and replacement arrangements. The recall action began on October 31, 2024.
• Do not attempt to repair the unit yourself. For further information, refer to the Ministry of Economy, Trade and Industry (METI) or the National Institute of Technology and Evaluation (NITE) websites.

AFFECTED BATCHES & TARGET SPECIFICS

– **Target Model / Type:** N/A
– **JAN Barcode:** N/A
– **Affected Serial / Lot Numbers:** N/A
– **Total Units Affected:** N/A

ADDITIONAL REGULATORY NOTES

The recall was initiated due to inadequate maintenance of processing equipment, causing dimensional variation in gas pipe connection parts, which may lead to gas leakage. The recall action is inspection and replacement, starting October 31, 2024. Referenced authorities: Ministry of Economy, Trade and Industry (METI) and National Institute of Technology and Evaluation (NITE). Management number: 00000033145.

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