Giraffe highchairs Recall

Published by Reclia Safety Desk | July 15, 2026

Recall Information Record – Reclia Database

1. Recall Summary
On June 12, 2025, Bugaboo North America Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of Bugaboo Giraffe highchairs. The recall was initiated due to a fall hazard that poses a risk of serious injury or death to babies. The recall notice was published on the CPSC website under Recall Number 25336. The firm has received 22 reports of the legs of the chair detaching, including 13 reports of minor injuries. The recall includes approximately 18,280 units in the United States and an additional 2,325 units sold in Canada.

2. Affected Products
The recall involves Bugaboo Giraffe highchairs. The highchairs measure approximately 30 inches tall, 21 inches wide, and 23 inches long. They were sold in five color options: blue, black, natural wood/white, warm wood/gray, and white. Each color corresponds to a specific item code, which is located on the bottom of the seat. The item codes are as follows:
– Blue: 200008005
– Black: 200008004
– Neutral Wood/White: 200008002
– Warm Wood/Gray: 200008003
– White: 200008001

The highchairs were manufactured in the Czech Republic. They were sold at Nordstrom and other specialty stores nationwide, as well as online at www.bugaboo.com and www.Amazon.com, from May 2023 through April 2025 for approximately $380.

3. Hazard Information
The hazard identified in the recall notice is that the highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly. The firm has received 22 reports of the legs detaching, with 13 of those reports involving minor injuries. No further details regarding the nature of the injuries were specified in the recall notice.

4. Consumer Action Required
Consumers should immediately stop using the recalled highchairs. The recall notice instructs consumers to contact Bugaboo to receive a free repair kit. The repair kit includes an Allen key and new screws to be installed into the product’s legs. Bugaboo is contacting all known purchasers directly. No other consumer actions, such as returning the product to a store or disposing of it, were specified in the recall notice.

5. Official Remedy
The official remedy for this recall is a repair. Consumers are entitled to receive a free repair kit from Bugaboo. The kit contains an Allen key and new screws, which are to be used to secure the legs of the highchair to the frame. No refund or replacement option was listed in the recall notice. The remedy option is listed as “Repair” in the source data.

6. Contact Information
Consumers may contact the Bugaboo Service Team for further information or to request the free repair kit. The contact details provided in the recall notice are:
– Toll-free telephone: 800-460-2922, available from 7 a.m. to 4 p.m. PT Monday through Thursday, and from 7 a.m. to 1 p.m. PT Friday.
– Email: service.us@bugaboo.com
– Online: https://service.bugaboo.com/s/bugaboo-giraffe-recall-repair-kit-checker?language=en_US&Country=US
– Alternatively, consumers can visit www.bugaboo.com and click on “Product Recalls” at the bottom of the page for more information.

For Canadian consumers, additional information is available through the Government of Canada’s recall portal at the URL provided in the source data: https://recalls-rappels.canada.ca/en/alert-recall/bugaboo-giraffe-high-chair-recalled-due-fall-hazard.

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