Crayan Mattresses Recall

Published by Reclia Safety Desk | July 15, 2026

📌 Recall Notice

Product: Crayan Mattresses

Brand: Crayan

Hazards: Fire Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10316 |
View original notice →

Recall Summary

Product Crayan Mattresses
Brand Crayan
Category Consumer Goods
Recall Number 10316
Hazard Fire Hazard, Non-Compliance
Units Affected Not specified
Recall Date June 18, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

1. Recall Summary
This recall involves Crayan brand mattresses sold in 10-inch and 12-inch thicknesses, in Twin, Full, Queen, and King sizes. The mattresses are single-sided with a white knit quilted top and the brand name “Crayan” printed on the gray side panel. They were sold compressed in a box. A white label sewn onto the mattress cover contains the fiber content, size, and “WG/P Foundation” information. The recall was published on June 18, 2025, under CPSC Recall Number 25344. The distributor is Foshanshi Liyue Jiaju Youxian Gongsi, doing business as Crayan Inc., of China. The mattresses were sold exclusively on Amazon.com from July 2022 through June 2024 for between $100 and $220. Approximately 100,000 units are affected. No injuries have been reported.

2. Affected Products
Product Name: Crayan Mattresses
Sizes: 10-inch and 12-inch thicknesses; Twin, Full, Queen, and King sizes
Appearance: White knit quilted top; gray side panel with “Crayan” printed on it; sold compressed in a box
Labeling: White label sewn onto the mattress cover showing fiber content, size, and “WG/P Foundation”
Date of Sale: July 2022 through June 2024
Retailer: Online on Amazon.com
Price Range: $100 to $220
Number of Units: About 100,000
Manufacturer Country: Japan (as listed in source data)

3. Hazard Information
The recalled mattresses fail to meet open flame flammability requirements, which is a violation of the federal safety standard for mattress flammability. This failure poses a fire hazard. No injuries have been reported in connection with this hazard.

4. Consumer Action Required
Consumers should stop using the recalled mattresses immediately. Consumers must contact Crayan to receive instructions for obtaining a full refund. The firm requires consumers to permanently mark the mattress with the word “Recalled” in large font across the white top panel. After marking the mattress, consumers must submit a photo of the marked mattress to crayan_service@hotmail.com to certify disposal. The firm is contacting all known purchasers directly.

5. Official Remedy
The official remedy is a full refund. Consumers will receive a full refund after they have marked the mattress as instructed and submitted a photo of the marked mattress to Crayan for verification of disposal.

6. Contact Information
Phone: Crayan collect at 779-605-4458 from 5 p.m. to 11 p.m. PT Monday through Friday
Email: crayan_service@hotmail.com
Additional Note: The firm is contacting all known purchasers directly.

Note: No other contact methods, addresses, or websites are specified in the recall notice.

Recall Timeline

  • **June 18, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Crayan Mattresses?

A: Check the model and serial number on your product against the official recall notice (#10316).

Q: What should I do if I own the recalled Crayan Mattresses?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Crayan Mattresses?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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