LIVACTI Retractable Safety Gates Recall

Published by Reclia Safety Desk | July 15, 2026

📌 Recall Notice

Product: LIVACTI Retractable Safety Gates

Brand: LIVACTI

Hazards: Laceration Hazard, Entrapment Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10358 |
View original notice →

Recall Summary

Product LIVACTI Retractable Safety Gates
Brand LIVACTI
Category Consumer Goods
Recall Number 10358
Hazard Laceration Hazard, Entrapment Hazard
Units Affected Not specified
Recall Date July 24, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database Entry ID: 10358
Date of Record: 2025-07-24

1. Recall Summary
This recall involves LIVACTI Retractable Safety Gates. The recall was initiated because the product violates the mandatory federal safety standard for expansion gates and expandable enclosures. The recall notice was published on July 24, 2025. The product was sold on Amazon by the distributors Qeyan and Yanyanny. The importer is Lichang E-Commerce, Inc., of Hacienda Heights, California. The manufacturer country is China. No injuries have been reported in connection with this recall.

2. Affected Products
The recalled product is the LIVACTI Retractable Safety Gate, model number LT-BG01-3. The gates were sold in white, gray, and black. The gate measures approximately 34 inches high and has a retractable width of up to 140 inches. The frame is made of iron. The product is identified by a white label on the side post of the gate that reads “Retractable Safety Gate” and the model number. The name “LIVACTI” appears on the product packaging. Approximately 1,400 units were sold in the United States. The gates were sold on Amazon from December 2024 through April 2025 for a price between $55 and $75.

3. Hazard Information
The recalled gates violate the mandatory federal safety standard for expansion gates and expandable enclosures. The specific hazard is that a child’s torso can fit through the opening between the gate and the floor. This condition poses a risk of serious injury or death due to entrapment. The recall notice states that no injuries have been reported.

4. Consumer Action Required
Consumers should stop using the recalled gates immediately. Consumers must destroy the gate by cutting through the mesh. After destroying the gate, consumers must take a photograph showing the destroyed gate. The photograph must be submitted to the email address support@livactihome.com. Consumers must then contact Qeyan and Yanyanny for instructions on how to receive a full refund.

5. Official Remedy
The official remedy for this recall is a full refund. To receive the refund, consumers must follow the destruction and documentation process described in Section 4. After submitting the photograph of the destroyed gate, consumers will receive instructions from Qeyan and Yanyanny regarding the refund process.

6. Contact Information
Consumers may contact Qeyan and Yanyanny for more information using the following methods:
Toll-free telephone: 833-980-0055, available from 9 a.m. to 5 p.m. PT, Monday through Friday.
Email: support@livactihome.com
Website: https://livactihome.com/pages/product-recall
Alternate website: www.livactihome.com, then click “Product Recall” at the top of the page.

Additional Information
Distributors: Shenzhen Yiqiyuan Technology Co. Ltd., dba Qeyan, of China; Shenzhen Yanyan Network Co. Ltd., dba Yanyanny, of China.
Importer: Lichang E-Commerce, Inc., of Hacienda Heights, California.
Retailer: Amazon.
Recall Number: 25401.
Source: U.S. Consumer Product Safety Commission (CPSC) Recall Notice.

Recall Timeline

  • **July 24, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled LIVACTI Retractable Safety Gates?

A: Check the model and serial number on your product against the official recall notice (#10358).

Q: What should I do if I own the recalled LIVACTI Retractable Safety Gates?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled LIVACTI Retractable Safety Gates?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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