Cream Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 14, 2026

📌 EU Safety Gate Recall Notice

Product: Cream

Brand: Cream

Country: Greece

Hazards: Chemical Risk, Allergen Alert, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01562/26 |
View original notice →

Recall Summary

Product Cream
Brand Cream
Country Greece
Case Number SR/01562/26
Hazard Chemical Risk, Allergen Alert, Non-Compliance
Source 🇪🇺 EU Safety Gate

Here is the factual recall information record based on the provided EU Safety Gate data.

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Recall Information Record: BIOPRO ALOE 24 Cream
Database Entry ID: SR/01562/26
Date of Record: Based on measure entry into force 16/10/2025

1. Recall Summary
This record concerns a recall and market removal action for a cosmetic product identified as “BIOPRO ALOE 24” cream. The action was initiated by the notifying country, Greece, following the identification of undeclared allergenic fragrances in the product. The product was found to be non-compliant with the Cosmetic Products Regulation. The measure was ordered by the distributor and involves the removal of the product listing by the online marketplace.

2. Affected Products
– Product Name: BIOPRO ALOE 24
– Product Type: Cream (advertised as hydrating, 50 ml)
– Category: Cosmetics
– Brand: Not specified in the recall notice.
– Batch Number: 221022
– Type/Model Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Country of Origin: Greece
– Notifying Country: Greece
– Case Number: SR/01562/26
– Production Dates: Not specified in the recall notice.

3. Hazard Information
The product poses a chemical risk due to the presence of allergenic fragrances that are not declared in the list of ingredients. The specific allergenic fragrances identified in the product are:
– Linalool
– Citronellol
– Alpha-isomethyl ionone
– Hexyl cinnamal
– Limonene
– Coumarin

The danger associated with this product is that failure to mention the presence of these allergenic fragrances on the labelling of a leave-on product may cause dermatitis, eczema, or more serious skin reactions in persons who are already sensitized to these substances. The product does not comply with the Cosmetic Products Regulation.

4. Consumer Action Required
Consumers who have purchased the BIOPRO ALOE 24 cream with batch number 221022 should stop using the product immediately. The official measure taken is the removal of this product listing by the online marketplace. Consumers should check the product packaging for the batch number to confirm if their product is affected. Further specific instructions for consumers regarding return or disposal are not specified in the recall notice.

5. Official Remedy
The official remedy ordered by the distributor is the removal of this product listing by the online marketplace. The type of economic operator to whom the measure was ordered is the distributor. The date of entry into force for this measure is 16/10/2025. No information regarding a refund, replacement, or other consumer-level remedy (such as a direct return process) is specified in the recall notice.

6. Contact Information
– Notifying Authority: Greece (specific agency not named in the source data).
– Reference Link: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099067
– Company Recall Code: Not specified in the recall notice.
– Distributor Contact: Not specified in the recall notice.
– Manufacturer Contact: Not specified in the recall notice.

Consumers seeking further information are advised to contact the distributor from whom they purchased the product or consult the official EU Safety Gate alert using the reference link provided above.

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Cream?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01562/26).

Q: What should I do if I own the recalled Cream?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Cream?

A: Contact the manufacturer or retailer using the information in the recall notice.

Q: What are the health risks from this chemical hazard?

A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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