Published by Reclia Safety Desk | July 14, 2026
📌 EU Safety Gate Recall Notice
Product: Hair mask
Brand: Hair
Country: Greece
Hazards: Chemical Risk, Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #SR/01560/26 |
View original notice →
Recall Summary
| Product | Hair mask |
| Brand | Hair |
| Country | Greece |
| Case Number | SR/01560/26 |
| Hazard | Chemical Risk, Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
Recall Information Record – Reclia Database Entry
Case Number: SR/01560/26
Notifying Country: Greece
Date of Entry into Force: 22/12/2025
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1. Recall Summary
This recall notice, published on the EU Safety Gate system, concerns a specific batch of a hair mask product sold in Greece. The product has been found to contain a chemical substance that violates the European Union’s Cosmetic Products Regulation. The responsible distributor has been ordered to withdraw the product from the market. The recall is classified as a serious risk by the notifying authority.
2. Affected Products
– Product Name: XHC XPEL HAIR CARE Coconut HAIR MASK
– Category: Cosmetics
– Brand: Not specified in the recall notice.
– Type/Model Number: Not specified in the recall notice.
– Batch Number: 9513
– Barcode: Not specified in the recall notice.
– Size/Quantity: 250 ml.
– Country of Origin: People’s Republic of China
– Production Dates: Not specified in the recall notice.
– Distribution: The product was available for sale in Greece.
3. Hazard Information
The recall notice identifies the following specific hazard associated with this product:
– Risk Type: Chemical
– Danger Description: The product contains formaldehyde at a measured value of 0.27%. Formaldehyde is classified as a skin sensitiser. Exposure to this substance can trigger allergic reactions in sensitive individuals. Furthermore, formaldehyde is a substance that may cause cancer. The presence of this chemical at the measured level means the product does not comply with the Cosmetic Products Regulation.
4. Consumer Action Required
Based on the official recall notice, the following action has been ordered:
– Action: Withdrawal of the product from the market.
– Consumer Instruction: The recall notice does not provide specific instructions for consumers who have already purchased the product. The official measure ordered by the authorities is directed at the economic operator (distributor) to remove the product from sale. Consumers who possess this product should stop using it immediately and seek further guidance from the retailer or distributor where it was purchased.
5. Official Remedy
– Type of Economic Operator: Distributor
– Category of Measure: Withdrawal of the product from the market.
– Date of Entry into Force: 22/12/2025
– Remedy for Consumers: The recall notice does not specify a consumer remedy such as a refund, replacement, or exchange. The official measure is a market withdrawal, meaning the product is being removed from retail shelves. Consumers are advised to contact the point of sale for information regarding any available remedy.
6. Contact Information
– Notifying Country Authority: Greece (specific agency not named in the recall notice).
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099041
– Company Recall Code: Not specified in the recall notice.
– Manufacturer/Importer Contact: Not specified in the recall notice.
– Distributor Contact: Not specified in the recall notice.
Disclaimer: This record is compiled exclusively from the official EU Safety Gate data provided. No independent testing, verification, or analysis has been performed by Reclia. For the most current information, consumers should consult the official Safety Gate alert or contact the retailer.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Hair mask?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01560/26).
Q: What should I do if I own the recalled Hair mask?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Hair mask?
A: Contact the manufacturer or retailer using the information in the recall notice.
Q: What are the health risks from this chemical hazard?
A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.
Related EU Recalls (Click to expand)
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Hair conditioner
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Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.