Water pump Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 14, 2026

📌 EU Safety Gate Recall Notice

Product: Water pump

Brand: Trident

Country: Ireland

Hazards: Electric Shock Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01957/26 |
View original notice →

Recall Summary

Product Water pump
Brand Trident
Country Ireland
Case Number SR/01957/26
Hazard Electric Shock Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

Recall Information Record – Reclia Database

1. Recall Summary
A recall has been issued for a Trident brand water pump, specifically the hot water circulation pump model STAR25/6A. The recall was notified by Ireland under case number SR/01957/26 and is recorded in the EU Safety Gate system. The product originates from the People’s Republic of China. The recall is classified as a consumer-level action involving a serious risk. The manufacturer has initiated both a recall by offering a replacement product and a withdrawal of the product from the market.

2. Affected Products
– Product: Water pump (hot water circulation pump)
– Brand: Trident
– Model/Type Number: STAR25/6A
– Barcode: 5065014385104
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Country of Origin: People’s Republic of China
– Notifying Country: Ireland

3. Hazard Information
The product poses a risk of electric shock to the user. This risk arises due to incorrect mains electrical coupling. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60335-1 and EN 60335-2. The risk type is classified as electric shock.

4. Consumer Action Required
Consumers who have purchased the Trident STAR25/6A water pump should take the following actions as specified in the recall notice:
– The manufacturer has taken a notified measure to recall the product by offering a replacement product. The date of entry into force for this measure is 08/04/2026.
– The manufacturer has also taken a notified measure to withdraw the product from the market. The date of entry into force for this measure is 02/04/2026.
Consumers should stop using the product immediately and follow the instructions provided by the manufacturer regarding the recall and replacement process. Specific instructions for returning the product or contacting the manufacturer are not detailed in the recall notice beyond the stated measures.

5. Official Remedy
The official remedy, as notified by the manufacturer, consists of two measures:
– Recall by offering a replacement product: Consumers are entitled to receive a replacement product for the affected water pump. This measure took effect on 08/04/2026.
– Withdrawal of the product from the market: The product has been removed from sale and distribution channels. This measure took effect on 02/04/2026.

6. Contact Information
– Recall Case Number: SR/01957/26
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098861
– Manufacturer: Not specified in the recall notice. The manufacturer is the economic operator taking the notified measures.
– Consumer Contact: Not specified in the recall notice. Consumers are advised to refer to the manufacturer’s recall instructions or contact the point of purchase for further details on obtaining the replacement product.
– Additional Information: No company recall code or URL for a dedicated recall page is provided in the recall notice.

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Water pump?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01957/26).

Q: What should I do if I own the recalled Water pump?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Water pump?

A: Contact the manufacturer or retailer using the information in the recall notice.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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