Published by Reclia Safety Desk | July 10, 2026
📌 EU Safety Gate Recall Notice
Product: Laser projector
Brand: Sandowi
Country: Spain
Hazards: Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #SR/01948/26 |
View original notice →
Recall Summary
| Product | Laser projector |
| Brand | Sandowi |
| Country | Spain |
| Case Number | SR/01948/26 |
| Hazard | Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
Recall Information Record – Reclia Database Entry
Case Number: SR/01948/26
Notifying Country: Spain
Date of Entry: Based on measure effective date 20/05/2026
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1. Recall Summary
The notifying country of Spain has issued a recall for a laser projector sold under the brand Sandowi. The product, identified as a “Luz de escenario láser” (stage laser light), was found to pose a risk of damage to sight due to excessive laser power and inadequate labelling. The recall notice states that the laser beam is too powerful, with a measured value up to 4.4 mW, and that direct viewing of the laser beam could cause damage to sight. The product does not comply with the General Product Safety Regulation nor with the European standards EN 60825-1 and EN 50689. The measures ordered include withdrawal of the product from the market by both the distributor and the importer, effective 20/05/2026.
2. Affected Products
– Product: Laser projector (described as a black laser projector intended for stage use)
– Brand: Sandowi
– Name: Luz de escenario láser
– Type/Model Number: Q-JC21
– Barcode: 8401204820784
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Country of Origin: People’s Republic of China
– Product Type: Professional
3. Hazard Information
The recall notice identifies the risk type as “Damage to sight.” The specific danger cited is that the laser beam is too powerful, with a measured value up to 4.4 mW. Additionally, the projector is not properly labelled. The notice explicitly states that direct viewing of the laser beam could cause damage to sight. The product does not comply with the General Product Safety Regulation nor with the European standards EN 60825-1 and EN 50689.
4. Consumer Action Required
The recall notice does not specify a direct consumer action such as returning the product to a store or contacting a customer service line. The official measures ordered are directed at the economic operators (distributor and importer). The notice states that the measure ordered is “Withdrawal of the product from the market.” Consumers who have purchased this product should be aware that the product has been identified as non-compliant and presents a risk to sight. No specific instructions for consumers, such as “stop using immediately” or “return to place of purchase,” are provided in the source data.
5. Official Remedy
The official remedy, as ordered by the notifying authority in Spain, is the withdrawal of the product from the market. This measure was ordered for two categories of economic operators:
– Distributor: Withdrawal of the product from the market, effective 20/05/2026.
– Importer: Withdrawal of the product from the market, effective 20/05/2026.
No information regarding a refund, replacement, or repair for consumers is specified in the recall notice.
6. Contact Information
– Notifying Country: Spain
– Case Number: SR/01948/26
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099455
– Brand: Sandowi
– Company Recall Code: Not specified in the recall notice.
– URL for Recall: Not specified in the recall notice.
No direct consumer contact telephone number, email address, or website for the manufacturer or importer is provided in the source data.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Laser projector?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01948/26).
Q: What should I do if I own the recalled Laser projector?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Laser projector?
A: Contact the manufacturer or retailer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.