Water pump Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 10, 2026

📌 EU Safety Gate Recall Notice

Product: Water pump

Brand: Trident

Country: Ireland

Hazards: Electric Shock Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01957/26 |
View original notice →

Recall Summary

Product Water pump
Brand Trident
Country Ireland
Case Number SR/01957/26
Hazard Electric Shock Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

Recall Information Record – Reclia Database

1. Recall Summary
A voluntary recall has been issued for a Trident brand water pump sold in Ireland. The recall was initiated by the manufacturer following the identification of a safety defect related to the product’s electrical coupling. The product does not comply with the applicable European safety regulations. The recall notice was published on the EU Safety Gate system under case number SR/01957/26.

2. Affected Products
– Product: Hot water circulation pump
– Brand: Trident
– Model / Type Number: STAR25/6A
– Barcode: 5065014385104
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Country of Origin: People’s Republic of China
– Notifying Country: Ireland
– Category: Electrical appliances and equipment
– Consumer Type: Consumer product

No additional model numbers, serial numbers, or specific date ranges of manufacture were provided in the recall notice. Consumers are advised to check the model number and barcode on their unit to determine if it is affected.

3. Hazard Information
The recall notice identifies the following hazard:
– Risk Type: Electric shock
– Danger: Due to incorrect mains electrical coupling, the product poses a risk of electric shock to the user.
– Non-Compliance: The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60335-1 and EN 60335-2.

The recall notice classifies the risk level as “Serious risk.” No incidents, injuries, or consumer reports of harm were specified in the source data.

4. Consumer Action Required
The recall notice instructs consumers to take the following actions based on the measures taken by the manufacturer:
– Recall by offering a replacement product: Consumers should stop using the affected water pump immediately. The manufacturer is offering a replacement product to affected consumers. The date of entry into force for this measure is 08/04/2026.
– Withdrawal of the product from the market: The product has been withdrawn from the market as of 02/04/2026. Consumers should not attempt to purchase this product.

Consumers are advised to contact the manufacturer or the point of sale to arrange for the replacement. The recall notice does not specify a deadline for requesting a replacement.

5. Official Remedy
The official remedy, as notified by the manufacturer, is a replacement product. The manufacturer is offering a replacement unit to any consumer who purchased the affected Trident STAR25/6A water pump. The product has also been withdrawn from the market, meaning no further sales of this model are permitted.

The recall notice does not specify whether a refund is available as an alternative to the replacement. No information regarding shipping costs, return procedures, or proof of purchase requirements was provided in the source data.

6. Contact Information
– Recall Authority: EU Safety Gate (RAPEX)
– Case Number: SR/01957/26
– Reference URL: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098861
– Notifying Country: Ireland
– Manufacturer: Not specified in the recall notice (the manufacturer is the economic operator taking the notified measures, but the company name is not provided in the source data).
– Company Recall Code: Not specified in the recall notice.
– Phone Number: Not specified in the recall notice.
– Email Address: Not specified in the recall notice.
– Website for Recall Information: Not specified in the recall notice.

Consumers seeking further information should refer to the EU Safety Gate alert page using the reference URL above, or contact the retailer from which the product was purchased. No direct consumer contact details for the manufacturer were included in the recall notice.

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Water pump?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01957/26).

Q: What should I do if I own the recalled Water pump?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Water pump?

A: Contact the manufacturer or retailer using the information in the recall notice.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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