Safety Recall: Paloma Gas Water Heater – Japan CAA

Published by Reclia Safety Desk | July 06, 2026

Recall Information Record

Case Number: 00000033145
Product: Gas Water Heater
Brand: Paloma
Hazards: Safety Risk
Source: Japan Consumer Affairs Agency (CAA)

WHAT HAPPENED

Paloma Co., Ltd. has announced a recall for certain models of gas burner-equipped bath heaters, gas instantaneous water heaters, and gas hot water heat source units. The recall was issued through the Japan Consumer Affairs Agency (CAA) under notice ID 00000033145. The problem stems from inadequate maintenance of processing equipment, which caused dimensional variation in the gas pipe connection parts, potentially leading to gas leakage and posing a safety risk to consumers.

This recall is significant because gas leaks can lead to fire, explosion, or carbon monoxide poisoning, endangering lives and property. The affected products are outdoor-type units manufactured by Paloma, a well-known brand in Japan. The recall response began on October 31, 2024, and is being coordinated with the Ministry of Economy, Trade and Industry (METI) and the National Institute of Technology and Evaluation (NITE). Consumers are urged to check if their units are affected and to take immediate action.

If you own one of these Paloma gas units, please take the following steps:

• Locate the model number and serial number on the unit’s nameplate.
• Visit the official Paloma recall website or contact Paloma’s customer service to verify if your unit is included in the recall.
• If your unit is affected, stop using it immediately and follow the manufacturer’s instructions for a free inspection and replacement of the faulty parts.

AFFECTED BATCHES & TARGET SPECIFICS

– **Target Model / Type:** N/A
– **JAN Barcode:** N/A
– **Affected Serial / Lot Numbers:** N/A
– **Total Units Affected:** N/A

ADDITIONAL REGULATORY NOTES

The recall was initiated due to inadequate maintenance of processing equipment, causing dimensional variation in gas pipe connection parts, which may lead to gas leakage. The recall response started on October 31, 2024. Referenced authorities include the Ministry of Economy, Trade and Industry (METI) and the National Institute of Technology and Evaluation (NITE). Management number: 00000033145.

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