Joolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller Recall

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Published by Reclia Safety Desk | June 24, 2026

📌 Recall Notice

Product: Joolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller

Brand: Joolz

Hazards: Fall Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10829 |
View original notice →

Recall Summary

Product Joolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller
Brand Joolz
Category Toys Children
Recall Number 10829
Hazard Fall Hazard
Units Affected Not specified
Recall Date June 18, 2026
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database: Consumer Safety Database
Record Type: Factual Recall Notice
Source: CPSC Recall

26568

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1. Recall Summary

This recall involves the Joolz Aer2 Car Seat Adapters, which are accessories designed for use with Joolz Aer2 Strollers. The adapters are intended to transfer a car seat from a vehicle to the stroller. The recall was announced on June 18, 2026. The firm, Joolz USA Inc., of New York, New York, initiated the recall after receiving one report of the car seat adapters detaching from the stroller. No injuries have been reported. The adapters were manufactured in China.

2. Affected Products

The recalled product is the Joolz Aer2 Car Seat Adapter set for Joolz Aer2 Strollers. The adapters are black, made of plastic, and sold in sets of two. Only the car seat adapters are involved in this recall; the stroller itself is not included. A product identifier starting with “NL311” can be found on the inside of the adapter.

– Number of Units: Approximately 3,840 in the United States. In addition, about 148 units were sold in Canada.
– Retailers: Sold at Bloomingdale’s, Nordstrom, and specialty stores nationwide, as well as online at www.joolz.com, www.bloomingdales.com, www.nordstrom.com, and www.amazon.com.
– Sale Period: June 2025 through May 2026.
– Price: Approximately $50.

3. Hazard Information

The recalled car seat adapters can fail to properly attach to the stroller. This failure may allow the car seat to fall from the stroller, posing a risk of serious injury from a fall hazard. The firm has received one report of the car seat adapters detaching from the stroller. No injuries have been reported.

4. Consumer Action Required

Consumers should immediately stop using the Joolz Aer2 Car Seat Adapters. They must detach the adapters from the stroller. Consumers should then go to http://joolzcarseatadapter.expertinquiry.com to register for a full refund. The firm will provide a video on how to remove the Joolz Aer2 Car Seat Adapters from the stroller. Consumers must return the recalled adapter sets using a prepaid shipping label to receive a refund.

5. Official Remedy

The official remedy is a full refund. Full refunds will be reimbursed via an electronic payment method or a virtual prepaid gift card that can be used anywhere.

6. Contact Information

– Phone: Joolz Customer Service Team toll-free at 888-943-4889, available from 8 a.m. to 5 p.m. ET, Monday through Friday.
– Website: Consumers can visit http://joolzcarseatadapter.expertinquiry.com for registration and refund instructions. Alternatively, consumers can visit www.joolz.com and click “Product Recalls” at the bottom of the page for more information.
– Additional Information: A related recall notice is available from Health Canada at recalls-rappels.canada.ca.

Recall Timeline

  • **June 18, 2026** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Joolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller?

A: Check the model and serial number on your product against the official recall notice (#10829).

Q: What should I do if I own the recalled Joolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Joolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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