Necklace Recall – EU Safety Gate

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Published by Reclia Safety Desk | June 30, 2026

📌 EU Safety Gate Recall Notice

Product: Necklace

Brand: Sinsay

Country: Slovakia

Hazards: Chemical Risk, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01896/26 |
View original notice →

Recall Summary

Product Necklace
Brand Sinsay
Country Slovakia
Case Number SR/01896/26
Hazard Chemical Risk, Non-Compliance
Source 🇪🇺 EU Safety Gate

Here is the factual recall information record based on the provided EU Safety Gate data.

Recall Information Record: Sinsay Necklace
Database Reference: Reclia
Case Number: SR/01896/26
Date of Entry: Based on source data.

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1. Recall Summary

A voluntary recall has been issued for a specific silver-coloured necklace sold under the brand Sinsay. The recall was notified by the consumer safety authorities in Slovakia. The product has been classified as presenting a serious risk due to a chemical hazard. The primary issue is the excessive release of nickel from the metal components of the necklace. The product does not comply with the requirements of the REACH Regulation, which governs the safe use of chemicals in the European Union. The distributor has initiated two measures: a recall of the product from end users and a withdrawal of the product from the market.

2. Affected Products

– Product: Necklace
– Brand: Sinsay
– Model / Type Number: 926HM-SLV-ONE
– Barcode: 59078313887162
– Description: A silver-coloured necklace featuring a silver-coloured infinity symbol pendant decorated with small rhinestones, and a separate silver-coloured heart pendant.
– Country of Origin: People’s Republic of China
– Notifying Country: Slovakia
– Production Dates: Not specified in the recall notice.
– Batch Number: Not specified in the recall notice.

3. Hazard Information

The product poses a chemical risk. Laboratory analysis found that the rate of nickel release from the necklace is too high. The measured value was 107 µg/cm²/week. Nickel is a strong sensitiser. According to the source data, it causes allergic reactions if present in articles that come into direct and prolonged contact with the skin. The product does not comply with the REACH Regulation.

4. Consumer Action Required

Consumers who have purchased this specific necklace should stop using it immediately. The distributor has initiated a recall of the product from end users. Consumers are advised to follow the instructions provided by the distributor or retailer regarding the return of the product. Further details regarding the specific return process may be available at the recall URL provided by the company.

5. Official Remedy

The official remedy is a recall of the product from end users, combined with a withdrawal of the product from the market. The type of economic operator taking these measures is the Distributor. The specific remedy for the consumer (e.g., full refund or replacement) is not detailed in the source data beyond the recall action. The date of entry into force for these measures is listed as “Unknown” in the recall notice.

6. Contact Information

– Recall URL: https://www.sinsay.com/sk/sk/926hm-slv-withdrawn
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099417
– Case Number: SR/01896/26
– Brand Contact: Sinsay (via the provided recall URL)
– Notifying Authority: Slovakia (Consumer Safety Authorities)

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Necklace?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01896/26).

Q: What should I do if I own the recalled Necklace?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Necklace?

A: Contact the manufacturer or retailer using the information in the recall notice.

Q: What are the health risks from this chemical hazard?

A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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