Safety Recall: Protex Japan H&A Reaction Treatment NO.1, NO.3 – Japan CAA

Published by Reclia Safety Desk | June 29, 2026

Recall Information Record

Case Number: 00000035393
Product: H&A Reaction Treatment NO.1, NO.3
Brand: Protex Japan
Hazards: Safety Risk
Source: Japan Consumer Affairs Agency (CAA)

WHAT HAPPENED

Protex Japan has initiated a recall of its H&A Reaction Treatment NO.1 and NO.3 products due to a labeling error. The products were sold with the incorrect sales name “H&AリアクショントリートメントNo.1, No.3” instead of the correct name “H&AリアクショントリートメントNO.1, NO.3”. This mislabeling could lead to consumer confusion regarding product identity and proper usage.

The recall was reported to the Consumer Affairs Agency (CAA) and is referenced by the Pharmaceuticals and Medical Devices Agency (PMDA). The recall process began on June 10, 2026, under management number 00000035393. While no specific lot numbers or quantities have been disclosed, the issue affects all units with the incorrect labeling.

Consumers who have purchased these products should take the following steps:

• Check the product label for the incorrect sales name “H&AリアクショントリートメントNo.1, No.3”.
• Discontinue use immediately if you have the mislabeled product.
• Contact Protex Japan for return and refund instructions via the contact information provided on the recall notice.

AFFECTED BATCHES & TARGET SPECIFICS

– **Target Model / Type:** N/A
– **JAN Barcode:** N/A
– **Affected Serial / Lot Numbers:** N/A
– **Total Units Affected:** N/A

ADDITIONAL REGULATORY NOTES

Recall due to mislabeling of the sales name (incorrect: H&AリアクショントリートメントNo.1, No.3; correct: H&AリアクショントリートメントNO.1, NO.3). Referenced by PMDA. Recall start date: 2026-06-10. Management number: 00000035393.

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