Safety Recall: Protex Japan H&A Reaction Treatment NO.1, NO.3 – Japan CAA

Published by Reclia Safety Desk | June 29, 2026

Recall Information Record

Case Number: 00000035393
Product: H&A Reaction Treatment NO.1, NO.3
Brand: Protex Japan
Hazards: Safety Risk
Source: Japan Consumer Affairs Agency (CAA)

WHAT HAPPENED

Protex Japan has initiated a voluntary recall of its H&A Reaction Treatment NO.1 and NO.3 products due to a labeling error. The products were sold with an incorrect sales name, where the product names were printed as ‘H&AリアクショントリートメントNo.1, No.3’ instead of the correct ‘H&AリアクショントリートメントNO.1, NO.3’. This mislabeling could lead to consumer confusion and potential misuse of the product.

The recall is being conducted in coordination with the Consumer Affairs Agency (CAA) and the Pharmaceuticals and Medical Devices Agency (PMDA). Although no safety incidents have been reported, the misrepresentation of the product name violates labeling regulations and undermines consumer trust. The recall start date is set for June 10, 2026, and the management number assigned to this case is 00000035393.

Consumers who have purchased the affected products are advised to take the following steps:

• Check the product label for the incorrect sales name ‘H&AリアクショントリートメントNo.1, No.3’.
• Discontinue use immediately and contact Protex Japan customer service for return and refund instructions.
• Visit the CAA recall information website or PMDA portal for further updates and official notices.

AFFECTED BATCHES & TARGET SPECIFICS

– **Target Model / Type:** N/A
– **JAN Barcode:** N/A
– **Affected Serial / Lot Numbers:** N/A
– **Total Units Affected:** N/A

ADDITIONAL REGULATORY NOTES

Recall due to mislabeling of the sales name (incorrect: H&AリアクショントリートメントNo.1, No.3; correct: H&AリアクショントリートメントNO.1, NO.3). Referenced by PMDA. Recall start date: 2026-06-10. Management number: 00000035393.

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