Published by Reclia Safety Desk | August 20, 2026
📌 Recall Notice
Product: Retractable Safety Gates
Brand: Retractable
Hazards: Laceration Hazard, Non-Compliance, Entrapment Hazard
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Recall #10197 |
View original notice →
Recall Summary
| Product | Retractable Safety Gates |
| Brand | Retractable |
| Category | Toys Children |
| Recall Number | 10197 |
| Hazard | Laceration Hazard, Non-Compliance, Entrapment Hazard |
| Units Affected | Not specified |
| Recall Date | March 13, 2025 |
| Remedy | Contact manufacturer |
| Country | 🇺🇸 United States |
Recall Summary
This recall involves retractable safety mesh gates, marketed as baby or dog gates, with model number SG021. The gates were sold in white, gray and black. The multi-use gates measure about 34 inches high with an adjustable width up to about 55 inches and have an aluminum frame. “Retractable Safety Gate” and the model number are printed on a white label located on the inside of the frame on the side of the gates’ handles.
The recall was published on March 13, 2025. The distributor is Yiwushihengchuansanyeyouxiangongsi, doing business as HabiLife Direct, of China. The product was sold exclusively on Amazon.com from September 2024 through January 2025 for between $35 and $45. Approximately 880 units are included in the recall.
Affected Products
The affected product is the HabiLife Direct Retractable Safety Gate, model number SG021, in white, gray and black. The gates measure approximately 34 inches high and have an adjustable width up to about 55 inches. The frame is aluminum. The gates have a white label located on the inside of the frame on the side of the handles, with “Retractable Safety Gate” and the model number printed on it.
No other models, colors, or product variations are specified in the recall notice. The product was sold exclusively on Amazon.com.
Hazard Information
The recalled gates violate the federal safety regulations for expansion gates and expandable enclosures because a child’s torso can fit through the opening between the gate and the floor. This poses a risk of serious injury or death due to an entrapment hazard.
No injuries have been reported in connection with this recall.
Consumer Action Required
Consumers should stop using the recalled gates immediately and contact HabiLife Direct for a full refund. Consumers will be asked to destroy the gates by cutting the mesh and disposing of the gates. Consumers must send a photo of the destroyed gates to service@hblife.fans.
HabiLife Direct and Amazon are contacting all known purchasers directly.
Official Remedy
The official remedy is a full refund. Consumers must destroy the recalled gates by cutting the mesh and disposing of the gates, then send a photo of the destroyed gates to service@hblife.fans to receive the refund.
Contact Information
Consumers may contact HabiLife Direct by phone at 771-232-2236 from 10 a.m. to 4 p.m. ET Monday through Friday. Consumers may also email HabiLife Direct at service@hblife.fans.
Additional information not specified in the recall notice is not available.
Recall Timeline
- **March 13, 2025** – Recall announced by CPSC (Source)
- **Current** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available
Frequently Asked Questions
Q: How do I identify the recalled Retractable Safety Gates?
A: Check the model and serial number on your product against the official recall notice (#10197).
Q: What should I do if I own the recalled Retractable Safety Gates?
A: The recall notice advises consumers to stop using the product and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Retractable Safety Gates?
A: Contact the manufacturer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original recall notice
for complete details and official instructions.