Arch Studio Tea Kettle Recall

Published by Reclia Safety Desk | June 28, 2026

Recall Information Record – Reclia Database

1. Recall Summary
On April 16, 2026, Macy’s, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of Arch Studio-branded tea kettles. The recall was initiated due to a defect in which the handle can detach during use when the kettle is heated, posing a risk of serious injury from burn hazard. The recall notice was published on the CPSC website under Recall Number 26412. The firm, Macy’s Merchandising Group, Inc., of New York, reported that the kettles were manufactured in China and sold exclusively through Macy’s.

2. Affected Products
The recall involves the Arch Studio-branded stainless-steel tea kettles. The kettles have a black handle and measure approximately 10.7 inches long, 7.59 inches wide, and 8.62 inches high. Each kettle has a 1.9-quart capacity. The brand name “Arch Studio” and the model identifier “HJ10525” are etched on the underside of the kettles. The products were sold at Macy’s stores nationwide and online at macys.com from August 2025 through February 2026 for about $50. The total number of units affected is approximately 4,600. No specific model number, type, or UPC codes were provided in the recall notice beyond the etched identifier.

3. Hazard Information
The hazard identified in the recall notice is that the tea kettles’ handle can detach during use when heated, posing a risk of serious injury from burn hazard. The firm has received three reports of the handle detaching. As of the date of the recall notice, no injuries have been reported. No other hazard types or severity levels were specified in the source data.

4. Consumer Action Required
Consumers are instructed to stop using the recalled tea kettles immediately. Consumers should contact Macy’s to initiate the recall process. Specifically, consumers will be asked to complete a recall form at the website https://www.recallrtr.com/teakettle. After completing the form, consumers will receive a prepaid shipping label to return the product. No purchase receipt is required to participate in the recall. No alternative actions, such as product modification or in-store drop-off, were listed in the recall notice.

5. Official Remedy
The official remedy offered by Macy’s is a full refund in the form of a check for the purchase price. Consumers must return the recalled tea kettle using the prepaid shipping label provided after completing the online recall form. No other remedy options, such as replacement or store credit, were specified in the source data.

6. Contact Information
Consumers may contact Macy’s for additional information or assistance using the following methods:
– Toll-free telephone: 888-256-1541, available from 8:30 a.m. to 6 p.m. ET Monday through Friday.
– Email: teakettle@realtimeresults.net
– Online recall form: https://www.recallrtr.com/teakettle
– Macy’s website: macys.com, then click on “Product Recalls” at the bottom of the page for more information.

No other contact information, such as a physical mailing address for the importer or manufacturer, was provided in the recall notice.

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