Avalanche transceiver Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 29, 2026

📌 EU Safety Gate Recall Notice

Product: Avalanche transceiver

Brand: ARVA

Country: France

Hazards: Electric Shock Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01710/26 |
View original notice →

Recall Summary

Product Avalanche transceiver
Brand ARVA
Country France
Case Number SR/01710/26
Hazard Electric Shock Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

Recall Information Record: ARVA Avalanche Transceiver

Recall Summary

The European Commission Safety Gate alert (Case Number: SR/01710/26) reports a recall concerning the ARVA brand avalanche transceiver, model NEO BT PRO. The product is classified under electrical appliances and equipment and was notified by France. The notifying country is France, and the country of origin is also France. The recall notice describes the product as an “Avalanche casualty detector.” The official recall URL is provided by the manufacturer: https://www.arva-equipment.com/module/arvaextra/productrecall2026.

Affected Products

The affected product is the ARVA avalanche transceiver, model NEO BT PRO. The barcode numbers listed are: 3700507913434, 3700507913984, and 370050791581. No specific batch number or production date range is provided in the recall notice. The type or model number is explicitly stated as “NEO BT PRO.” No other models or variants are mentioned. The recall applies to units sold within the European Union market, as the notification originates from France and is part of the EU Safety Gate system.

Hazard Information

According to the recall notice, the device has a malfunction that could render it inoperative for signal transmission and the search for a buried victim in the event of an avalanche. This means the transceiver may fail to perform its essential safety function of locating a person buried under snow. The product does not comply with the requirements of the Radio Equipment Directive. The risk type listed is “Injuries.” No other hazards, such as electric shock or fire, are mentioned in the source data.

Consumer Action Required

The recall notice specifies several measures taken by the distributor and other economic operators. For end users, a recall of the product from end users has been ordered, with a date of entry into force of 16/04/2026. Additionally, warning consumers of the risks was mandated, with a date of entry into force of 03/07/2026. Consumers who own an ARVA NEO BT PRO avalanche transceiver are advised to consult the official recall page at https://www.arva-equipment.com/module/arvaextra/productrecall2026 for specific instructions. The notice does not provide further details on what consumers should do beyond referring to that URL.

Official Remedy

The recall notice lists multiple measures by category and economic operator:
– Withdrawal of the product from the market by the distributor, effective 16/04/2026.
– Recall of the product from end users by the distributor, effective 16/04/2026.
– Removal of this product listing by the online marketplace by another economic operator, effective 03/07/2026.
– Warning consumers of the risks by another economic operator, effective 03/07/2026.
The notice does not explicitly state whether a refund, replacement, or repair is offered. Consumers should refer to the manufacturer’s recall website for details on the specific remedy.

Contact Information

– Manufacturer website for recall: https://www.arva-equipment.com/module/arvaextra/productrecall2026
– EU Safety Gate alert number: SR/01710/26
– EU Safety Gate public reference link: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099204
– Notifying country: France
– Brand: ARVA

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Avalanche transceiver?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01710/26).

Q: What should I do if I own the recalled Avalanche transceiver?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Avalanche transceiver?

A: Contact the manufacturer or retailer using the information in the recall notice.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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